Maibelyn Planchez
Houston,TX
Summary
Dynamic and driven leader with a strong passion for brand, customer experience, and product knowledge. Skilled in achieving individual and team goals, building relationships, and fostering collaboration to enhance customer loyalty. Proven ability to close sales effectively and inspire team members to maximize performance.
Overview
6
6
years of professional experience
Work History
Key Holder Supervisor
CH Carolina Herrera
Houston, Texas
04.2022 - Current
- Opening and closing the store, handling cash, and ensuring store security.
- Support daily operations, help train and guide staff, provide customer service, and maintain inventory
- Oversee store presentation, assist in meeting sales goals, and manage any issues that arise in the absence of senior management
- Meeting sales goals and promoting special offers or loyalty programs to enhance the customer experience and drive sales.
Assistant Store Manager
Stuart Weitzman
Miami, FL
08.2019 - 04.2022
- Started as a Sales Lead and got promoted to current position.
- Achieved or surpassed company-defined sales quotas for 12 consecutive month.
- Contributed 53% in 2020 for the store goal.
- Coached and developed store associates through formal and informal interactions.
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Sales Associate
Responsible, BCBGMAXAZRIA Factory
Sunrise, FL
04.2019 - 08.2019
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Create a lasting relationship with the customers.
- Surpassed daily sales goals 110% by cross-selling and promoting additional products.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Sales Associate
Michael Kors Outlet
Sunrise, FL
08.2018 - 05.2019
- Build strong relationships with the costumers.
- Maintaining sales floor appearance.
- Achieving established goals.
- Maintain lasting relationships with customers.
Education
Bachelor of Arts - Mass Communication, Advertising
Catholic University Andres Bello
Caracas2017
Skills
- Sales initiatives
- Client relationship management
- Meeting and exceeding sales goals
- Opening and closing procedures
- Leadership driven
- Problem- Solving
Timeline
Key Holder Supervisor
CH Carolina Herrera
04.2022 - Current
Assistant Store Manager
Stuart Weitzman
08.2019 - 04.2022
Sales Associate
Responsible, BCBGMAXAZRIA Factory
04.2019 - 08.2019
Sales Associate
Michael Kors Outlet
08.2018 - 05.2019
Bachelor of Arts - Mass Communication, Advertising
Catholic University Andres Bello