Summary
Overview
Work History
Education
Skills
Timeline
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Maighen Bowley

Rochester,NH

Summary

Accomplished Certified Pharmacy Technician with a proven track record at CVS Pharmacy, excelling in medication dispensing and insurance billing. Demonstrated expertise in problem-solving and team collaboration, enhancing patient care and streamlining pharmacy operations. Skilled in fostering customer relationships and managing high-stress situations, significantly contributing to operational efficiency and customer satisfaction.

Overview

20
20
years of professional experience

Work History

Certified Pharmacy Technician

CVS Pharmacy
04.2014 - Current
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Sales Associate

Director's Cut Video
06.2004 - 03.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Certificate - PCT

Salter School of Nursing
Manchester, NH
06.2014

Diploma - General Studies

Raymond High School
Raymond, NH
06.2004

Skills

  • Problem-solving skills
  • Insurance Billing
  • HIPAA Regulations
  • Medication Dispensing
  • Team Collaboration
  • Attention to Detail

Timeline

Certified Pharmacy Technician

CVS Pharmacy
04.2014 - Current

Sales Associate

Director's Cut Video
06.2004 - 03.2014

Certificate - PCT

Salter School of Nursing

Diploma - General Studies

Raymond High School

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Maighen Bowley