Maija Klingelhofer
Esko,MN
Summary
Dedicated program assistant with strong teamwork and empathy skills. Adept to creating safe, engaging environments for children, while effectively managing behaviors and resolving conflicts. Motivated to building a positive relationship with each individual.
Skilled in multitasking and problem-solving, ensuring smooth operations and effective communication with both staff, parents and kids.
Overview
2
2
years of professional experience
Work History
Program Assistant
Cool Kids/ Esko Public Schools
Esko, MN
09.2024 - Current
- Coordinate a safe environment for children by managing behaviors, encourage safe play, and keeping unsafe objects/ materials under appropriate supervision.
- Trained in handling a disagreement and come to a conflict resolution between the kids.
- Experienced with problem solving.
- Excellent with communicating with staff and children.
- Able to perform duties delegated by other staff
- Trained in understanding subjective, objective, and body language and how to respond appropriately.
- At the end of the day, responsible for cleaning the area, reporting to parents as they pick up their children, and lock the facility.
Sales/Theatre Usher
Premiere Theaters
Cloquet, MN
10.2024 - 03.2026
- Maintained cleanliness and organization of theater spaces before, during, and after performances.
- Monitored audience behavior to ensure compliance with theater policies and safety protocols.
- Provided information on upcoming shows and events to facilitate informed customer choices.
- Provided customer services by selling concessions and tickets.
- Handled dissatisfaction by listening to their concerns and escalating to management when appropriate.
Education
High School Diploma -
Esko High School
Esko, MN10888212 - Certified Nursing Assistant
Fond Du Lac Community College
Cloquet, MN05.2026
Skills
- Teamwork and collaboration
- Multitasking and organization
- Empathy
- Problem solving
- Work with variety of ages (4-11yr with Cool Kidis and infants to elderly with Premiere Theater)
- Understanding individual needs and learning abilities
Accomplishments
Captain for the 2024 U17 Gitch Soccer Club. My coaches recognize my hard work, dedication, leadership, and also encouraging teammates.
Timeline
Sales/Theatre Usher
Premiere Theaters
10.2024 - 03.2026
Program Assistant
Cool Kids/ Esko Public Schools
09.2024 - Current
High School Diploma -
Esko High School
10888212 - Certified Nursing Assistant
Fond Du Lac Community College