Maija Poe
Arlington,TX
Summary
Dynamic Behavior Technician with Centria Healthcare, skilled in implementing tailored treatment plans and fostering client progress through effective communication. A creative problem solver proficient in data collection, I excel in creating supportive environments and enhancing patient experiences, ensuring seamless interactions in fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavior Technician
Centria Healthcare
Portland, OR
03.2024 - 11.2024
- Implemented individualized treatment plans for clients with developmental disabilities.
- Assisted in collecting data on client behavior and progress regularly.
- Collaborated with therapists to ensure consistent application of therapeutic techniques.
- Maintained a safe and supportive environment for clients during sessions.
- Communicated effectively with families to discuss treatment goals and progress updates.
Remote Patient Servies Representative
UrgentCareLink
Dallas, TX
12.2022 - 01.2024
- Handles 50-70 incoming chats and calls daily from patients seeking urgent care appointments, virtual consults, or medical follow-ups.
- Verified insurance eligibility and collected copays using AthenaHealth and internal billing software.
- Assisted patients with portal setup, telehealth access, prescription questions, and post-visit instructions.
Hostess
Cheesecake Factory Inc
Frisco , TX
09.2020 - 10.2021
- Greeted guests warmly and guided them to their tables.
- Managed reservations and seating arrangements efficiently.
- Handled guest inquiries and addressed concerns promptly.
- Maintained cleanliness and organization of the front area.
- Assisted in training new host staff on procedures.
- Collaborated with management to improve guest experiences.
Education
Allen High School
05-2019
Skills
- Creative problem solver
- MS Windows proficient
- Exceptional communication skills
- Quick learner
- Data collection
Certification
- Certified Personal Trainer
Timeline
Behavior Technician
Centria Healthcare
03.2024 - 11.2024
Remote Patient Servies Representative
UrgentCareLink
12.2022 - 01.2024
Hostess
Cheesecake Factory Inc
09.2020 - 10.2021
Allen High School
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