Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Maiko Daizen

Titusville,FL

Summary

Motivated, flexible and customer service-oriented employee eager to learn and contribute to success. Proactive and punctual with team-oriented mentality. Bilingual individual offering solid comprehension cultural diversity. Committed to the highest level of professionalism.

Overview

26
26
years of professional experience

Work History

Clerk

United Postal Service
Titusville, FL
07.2022 - 02.2024
  • Communicated with customers and employees to answer questions or explain information.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Processed and prepared government forms.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.

Barista

Starbucks
Titusville, FL
06.2019 - 07.2022
  • Greeted guests with pleasant smile and superior customer service.
  • Operated cash register, collected payments and provided accurate change.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Passed state inspections by following health, safety and sanitation guidelines.

Sales Associate

J. Crew
McLean, VA
10.2018 - 08.2019
  • Maintained accurate and attractive merchandise displays to strategically place products to maximize purchases.
  • Operated cash register to process cash, check and credit card transactions.
  • Worked flexible schedule to accommodate changing customer levels.
  • Provided customers with thorough information on product care and use.
  • Recommended merchandise based on customer needs.


Clerk and Casher

Village Sweet
Arlington, VA
03.2018 - 01.2019
  • Sold freshly baked goods and drinks.
  • Received and processed cash and credit payments for in-store purchases.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Maintained visually appealing and effective displays for the entire store.
  • Handled custom/special orders.

Homemaker and Child Care Provider

Myself
Arlington, VA
05.2003 - 02.2018
  • Managed the running of the household from cleaning to upkeep which also includes the laundry, cooking along with the dishes.
  • Scheduled and transported child to all medical, school, health related appointments.
  • Prepared meals, snacks and refreshments for a child.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.

Service Representative

Leviton
New York, NY
08.2002 - 01.2003
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Greeted store customers promptly and responded to questions with knowledgeable service.
  • Stocked and rotated inventory regularly.

Sales Representative

The Home Depot
Falls Church, VA
09.2001 - 08.2002
  • Kept showroom professional and neat at all times.
  • Filled out expense reports for accounting.
  • Updated database with customer and sales information.

Administrative Assistant

All Nippon Airways
Washington , DC
09.1999 - 08.2001
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Conducted and initialized background checks for potential employees.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.

Sales Associate/Clerk Cashier

Ginza
Washington, DC
08.1998 - 10.2000
  • Received and processed cash and credit payments for in-store purchases.
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Placed special merchandise orders for customers.



Education

Associate of Arts - Japanese Culture

Koshien College
1990

Skills

  • Solid problem solver
  • Calm under pressure
  • Reliable and trustworthy
  • People skills

Affiliations

 Volunteering

  • Lost Dog and Cat Rescue Foundation
  • Master Food volunteer 
  • Washington Japanese Language School
  • Toho Koto Society

References

Available upon request

Timeline

Clerk

United Postal Service
07.2022 - 02.2024

Barista

Starbucks
06.2019 - 07.2022

Sales Associate

J. Crew
10.2018 - 08.2019

Clerk and Casher

Village Sweet
03.2018 - 01.2019

Homemaker and Child Care Provider

Myself
05.2003 - 02.2018

Service Representative

Leviton
08.2002 - 01.2003

Sales Representative

The Home Depot
09.2001 - 08.2002

Administrative Assistant

All Nippon Airways
09.1999 - 08.2001

Sales Associate/Clerk Cashier

Ginza
08.1998 - 10.2000

Associate of Arts - Japanese Culture

Koshien College
Maiko Daizen