Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maiko Sugawara

New York,NY

Summary

Currently working as a Project Manager at Sun Frontier NY Co., Ltd., a company primarily engaged in searching for, acquiring, and renovating multifamily buildings in New York. In this role, I oversee renovation projects, coordinate with clients and contractors, and manage project schedules and budgets. I am also involved in property searches and due diligence in collaboration with lawyers and other stakeholders during multifamily building acquisitions.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Project Manager

Sun Frontier New York Co., Ltd.
06.2024 - Current
  • Perform real estate brokerage services in entirety (Handle client services, negotiations, property information
    gathering, and contractual matters (coordinating with attorneys).
  • Conduct stakeholders’ meetings virtually or in-person to
  • Understand project requirements, budgets, and timelines.
  • Develop detailed project plans, schedules, cost estimates, and specifications.
  • Coordinating with stakeholders both in Japan and on-site in the United States.
  • Ensure compliance with building codes, regulations, and safety protocols with Construction Manager.
  • Maintain clear communication with clients, providing regular updates and addressing concerns and report to Japan project team.
  • Manage project documentation, contracts, change orders, and invoices.
  • Perform virtual final inspections and ensure project itself satisfaction before project closure.
  • Perform other duties as assigned.



Real Estate Broker (Residential)

Individual Real Estate Broker
11.2021 - 05.2024
  • Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
  • Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in timely manner.
  • Aftercare for tenants from move-in to move-out.

Administrative Assistant

Idealize Inc.
09.2022 - 09.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. (Managed approximately 30 incoming calls, emails and faxes per day from customers and vendors)
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assist manager for payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.

Assistant Property Manager

Pacific Development & Management Co. Ltd.
09.2020 - 10.2021
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Processed security deposit refunds.
  • Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
  • Organized community events to foster positive relationships between tenants and build sense of community within property.
  • Communicated effectively with owners, residents, and on-site associates.

Real Estate Broker (Residential)

Individual Real Estate Broker
09.2018 - 05.2020
  • Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
  • Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in timely manner.
  • Aftercare for tenants from move-in to move-out

Assistant Manager /Licensed Associate Real Estate Broker

Able Real Estate USA, Inc.
06.2014 - 12.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained clean, safe, and organized store environment to enhance customer experience.
  • Developed strong working relationships with staff, fostering positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
  • Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in timely manner.


Sales Representative

FITH U.S.A.INC
09.2010 - 06.2014
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Food Service Worker

UNT Dining Services
05.2009 - 06.2010
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.

Education

Bachelor of Arts - Economics

University of North Texas
Denton, TX
05.2008

Associate of Arts - English

Allen International College
Iwate, Japan
03.2002

Skills

  • Native in Japanese
  • Business level in English
  • Negotiation
  • Market Research
  • Complaint Handling
  • Customer Service
  • Problem-solving abilities

Certification

  • Licensed Real Estate Broker

Languages

Japanese
Native or Bilingual
English
Professional Working

Timeline

Project Manager

Sun Frontier New York Co., Ltd.
06.2024 - Current

Administrative Assistant

Idealize Inc.
09.2022 - 09.2023

Real Estate Broker (Residential)

Individual Real Estate Broker
11.2021 - 05.2024

Assistant Property Manager

Pacific Development & Management Co. Ltd.
09.2020 - 10.2021

Real Estate Broker (Residential)

Individual Real Estate Broker
09.2018 - 05.2020

Assistant Manager /Licensed Associate Real Estate Broker

Able Real Estate USA, Inc.
06.2014 - 12.2018

Sales Representative

FITH U.S.A.INC
09.2010 - 06.2014

Food Service Worker

UNT Dining Services
05.2009 - 06.2010

Bachelor of Arts - Economics

University of North Texas

Associate of Arts - English

Allen International College

Similar Profiles

  • Yumi Yamamoto

    Yumi YamamotoYumi Yamamoto

    Front Desk / Office at Sun Frontier Hotel ManagementFront Desk / Office at Sun Frontier Hotel Management

  • W.M.JANAKA SAMPATH

    W.M.JANAKA SAMPATHW.M.JANAKA SAMPATH

    Assistant Business Support Manager-Finance at Sun Siyam Group (Sun Investment Pvt Ltd, Sun Siyam Vilireef Beach & Spa Resort, Sun Construction Pvt Ltd)Assistant Business Support Manager-Finance at Sun Siyam Group (Sun Investment Pvt Ltd, Sun Siyam Vilireef Beach & Spa Resort, Sun Construction Pvt Ltd)

  • Victoria Johns

    Victoria JohnsVictoria Johns

    Preferred/Building Substitute Teacher at Frontier CSD - Frontier Middle SchoolPreferred/Building Substitute Teacher at Frontier CSD - Frontier Middle School

  • Shahzeb Arif

    Shahzeb ArifShahzeb Arif

    Vice President, Analytics at Publicis CollectiveVice President, Analytics at Publicis Collective

  • Estaban Candelario

    Estaban CandelarioEstaban Candelario

    Recruiter at SDR BlueprintRecruiter at SDR Blueprint

CREATE PROFILE