Maile Lunden

• Interviewed patients to obtain medical history, chief complaints, and vital signs.
• Carried out phlebotomy procedures and watched for adverse reactions.
• Organized and prepped patient charts.
• Administered injections and assisted with procedures
• Reported any abnormal results or trends to the physician.
• Answered questions from patients regarding their visits or test results.
• Ensured proper coding of diagnoses and procedures on claims.
• Created patient referrals for specialists.
• Collected specimens from patients.

• Managed patient accounts and updated records.
• Assisted with filing, faxing, copying documents.
• Coordinated referrals between primary care providers and specialists.
• Submitted claims to insurance companies.
• Coordinated appointments with patients.
• Greeted patients, verified insurance information and collected copays.
• Transferred calls to other departments.

Took customer orders

• Stocked shelves with merchandise when needed.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Answered phone calls to assist customers with questions and orders.
• Disinfected tables, chairs, and countertops regularly.
• Swept and mopped floors, vacuumed carpets, and dusted surfaces.