Maile Ramos
Van Nuys,CA
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
5
5
years of professional experience
Work History
Cahier & Front End
Walmart
Houston, TX
01.2023 - 01.2024
- Assisted customers over the phone regarding store operations, product information and order placement.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Server/Customer Service Cashier
Center Court Pizza & Brew
Pearland
09.2021 - 12.2022
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Pet Care Lead
PetSuites of America
Sienna Plantation
03.2019 - 08.2021
- Assisted in training new pet care staff members on proper animal handling and safety protocols.
- Ordered necessary supplies for the facility, such as food, bedding, toys, grooming materials.
- Interacted with clients to discuss their pet's needs, answer questions, and schedule appointments.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Prepared food to meet needs of animals under care with appropriate meals.
Education
High school or equivalent -
Grover Cleveland High School
06.2012
Skills
- Work Ethic and Integrity
- Reliability and punctuality
- Customer Service
- Cash Register Operation
- Inventory Management
- Complex Problem-Solving
- Organizational Skills
- Effective communication abilities
Timeline
Cahier & Front End
Walmart
01.2023 - 01.2024
Server/Customer Service Cashier
Center Court Pizza & Brew
09.2021 - 12.2022
Pet Care Lead
PetSuites of America
03.2019 - 08.2021
High school or equivalent -
Grover Cleveland High School