Maira Salcedo

• Helping implement policies & procedures

• In charge of setting long & short range goals

• Facilitates District meetings

• Manage day to day operations

• Overseeing budget and managing store expenditures

• Assists in evaluating staff

• Ensure and assist with district compliance with local state and federal laws and regulations.

• In charge of overseeing full store inventories for 26 store locations

• Coordinated daily operations to ensure efficient pharmacy workflow and optimal customer service.
• Assisted in inventory management, tracking stock levels and facilitating timely reorders.
• Implemented process improvements to enhance accuracy in prescription filling and patient consultations.
• Provided training and support to new team members on operational procedures and systems.
• Managed scheduling for pharmacy staff, optimizing coverage during peak hours for improved service delivery.
• Monitored compliance with regulatory standards, ensuring safety protocols are consistently followed.
• Led initiatives to streamline communication between departments, enhancing overall operational efficiency.
• Entered data, generated reports, and produced tracking documents.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Gathered and organized materials to support operations.
• Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
• Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
• Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.

• Supervised daily pharmacy operations to ensure compliance with safety and regulatory standards.
• Trained and mentored junior pharmacy technicians on medication dispensing procedures.
• Managed inventory levels, ensuring timely restocking of medications and supplies.
• Collaborated with pharmacists to verify prescriptions for accuracy and appropriateness.
• Implemented workflow improvements that enhanced efficiency in medication preparation processes.
• Resolved customer inquiries and concerns, providing exceptional service and support.
• Conducted regular audits of pharmacy records to maintain data integrity and accuracy.
• Supervised 6 pharmacy technicians and coordinated day-to-day assignments.
• Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
• Resolved non-routine issues like third-party billing, computer system, and customer service issues.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
• Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
• Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Provided excellent customer service at the point-of-sale counter, efficiently managing transactions while addressing patient inquiries.
• Collected co-payments or full payments from customers.
• Expedited prescription refills requests by promptly contacting prescribers'' offices for authorization.
• Reviewed and verified customer information and insurance provider information.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.