Maira Sanchez
Oklahoma City,OK
Summary
Accomplished Operations Manager with a proven track record at OU Health, enhancing customer satisfaction and improving performance outcomes through effective problem-solving and team leadership. Skilled in operations management and employee motivation, successfully managed inventory and fostered strong vendor relationships, significantly reducing miscommunications and missed deadlines. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
Operations Manager
OU Health
Oklahoma City, OK
12.2013 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Education
High School Diploma -
Northwest Classen
Nw 27th And May05.2004
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Employee relations and conflict resolution
- Staff Training
- Employee Motivation
- Staff Development
- Goal Setting
- Schedule Management
Timeline
Operations Manager
OU Health
12.2013 - Current
High School Diploma -
Northwest Classen