Maisam Abed
Shelton,CT
Summary
Compassionate and motivated nursing student at the University of Bridgeport with hands-on clinical experience across medical-surgical, pediatric, psychiatric, NICU, neuro, and labor & delivery settings. Known for strong patient-centered care, professionalism, hospitality, and communication skills. Experienced in both healthcare and customer-facing roles with a strong ability to build trust, stay organized under pressure, and support patients and families with empathy and respect. Passionate about helping others and committed to providing ethical, high-quality care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
The Tech Team
Fairfield, CT
01.2024 - Current
- Provided exceptional customer service in a fast-paced front desk environment
- Assisted customers professionally while managing appointments, questions, and administrative tasks
- Maintained an organized and welcoming environment for clients and visitors
- Demonstrated strong communication, multitasking, and problem-solving abilities
- Built positive relationships with customers through professionalism and hospitality
Pharmacy Technician
CVS Pharmacy
01.2023 - 01.2024
- Assisted pharmacists with prescription preparation and medication organization
- Counted, labeled, and stocked medications accurately and efficiently
- Helped customers with professionalism and care while maintaining confidentiality
- Worked in a high-pressure healthcare environment requiring attention to detail and accuracy
- Collaborated with pharmacy staff to ensure smooth workflow and patient satisfaction
Pharmacy Technician
Black Rock Pharmacy
01.2022 - 01.2023
- Assisted with filling prescriptions and organizing medications
- Supported customers with questions and pharmacy-related needs
- Maintained medication inventory and stocked shelves appropriately
- Developed strong customer service and communication skills in a healthcare setting
Education
Bachelor of Science - Nursing (BSN)
University of Bridgeport
Bridgeport, CT05-2027
Skills
- Patient-Centered Care
- Communication & Interpersonal Skills
- Customer Service Excellence
- Team Collaboration
- Medication Handling & Organization
- Time Management
- Compassionate & Ethical Care
- Hospitality & Relationship Building
- Multitasking in Fast-Paced Environments
- Professionalism
- Attention to Detail
- Adaptability
Certification
CPR Certified
ADDITIONAL STRENGTHS
- Strong passion for healthcare and helping others
- Calm, patient, and dependable under pressure
- Quickly builds trust and rapport with patients and clients
- Positive attitude with a strong work ethic
- Dedicated to continuous learning and professional growth
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Front Desk Receptionist
The Tech Team
01.2024 - Current
Pharmacy Technician
CVS Pharmacy
01.2023 - 01.2024
Pharmacy Technician
Black Rock Pharmacy
01.2022 - 01.2023
Bachelor of Science - Nursing (BSN)
University of Bridgeport