Maisie Sikorski
Moncks Corner,SC
Summary
Intelligent, Friendly, Eager to learn, Fast learner and Team player.
Energetic patient care coordinator dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually beneficial resolutions.
Overview
3
3
years of professional experience
Work History
Patient Care Coordinator
Lincare
05.2022 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Completed appeals of denied claims on patient bills.
- Entered details into accounts and tracked payments.
- Maintained detailed understanding of insurance plans and company requirements.
- Monitored customer accounts to identify and rectify billing issues.
- Verified insurance of patients to determine eligibility.
- Delivered timely and accurate charge submissions.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted payments and collections on regular basis.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Collected payments and applied to patient accounts.
Optician
TZVECL
04.2021 - 09.2021
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Prepared, sterilized and maintained ophthalmic instruments and equipment.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
Optician
Eye Care Specailists
09.2020 - 04.2021
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
Education
Trident Technical College
Charleston, SCHigh School Diploma -
Cane Bay High
Summerville, SC05.2016
Skills
- Professional Skills
- Administrative Skills
- Computer concepts
- Organizational skills
- Maintaining office equipment and environment
- Reception duties: Phone call management
- Patient Care Coordination
- Patient Relations
- Filing and Recordkeeping
- Claims Processing
- HIPAA Compliance
- Office Administration
- Insurance Verification
- Insurance Practices
- Appointment Scheduling
- Payment Collection
Timeline
Patient Care Coordinator
Lincare
05.2022 - Current
Optician
TZVECL
04.2021 - 09.2021
Optician
Eye Care Specailists
09.2020 - 04.2021
Trident Technical College
High School Diploma -
Cane Bay High