Maisiejane Ward
Bridgeton
Summary
Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.
Overview
3
3
years of professional experience
Work History
Waitress
Bait Box Marina
04.2024 - 10.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
Waitress
Java Dog
06.2021 - 09.2023
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Bachelor of Arts - Psychology
Rowan University
Glassboro, NJ05-2027
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Memory retention
- Cash handling
- Payment processing
- Active listening
- Time management
- Sales techniques
Timeline
Waitress
Bait Box Marina
04.2024 - 10.2024
Waitress
Java Dog
06.2021 - 09.2023
Bachelor of Arts - Psychology
Rowan University
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