MAISY ALEXANDRA CECE
Oak Park,MI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Spa Hostess
Rivage Day Spa
02.2024 - 04.2024
- Provided attentive service without compromising quality or attention to detail, maintaining high levels of customer satisfaction even under pressure
- Maintained clean and organized environment throughout spa, adhering to strict hygiene standards for optimal guest comfort
- Offered refreshments and hors d'oeuvres for guests, setting tone for relaxing and enjoyable spa experience
- Supported therapists by coordinating appointments and preparing treatment rooms according to established protocols, allowing them to focus on delivering timely and top-quality services.
TUTOR/TEACHERS ASSISTANT
Stephanie Gizicki - Ferndale High School
09.2022 - 12.2022
- Conducted one-on-one tutoring sessions for high school aged pupils in following subjects: Strategic Reading and Advancement via Individual Determination (AVID)
- Assisted low performing students to maintain appropriate grade-level performance
- Helped students expand their writing literacy skills which included analyzing prompts, supporting arguments, and detailed reflections
- Refined and adjusted students' academic learning plans and goals, increasing awareness of their actions and behaviors
- Collaborated with classroom teacher on how to create more efficient and successful academic environment for student success
CLIENT RELATIONSHIP SPECIALIST
CredentialCheck Corporation
10.2020 - 11.2021
- Served on Client Relationship Specialist team that verified professional licenses, earned degrees, previous employment history, criminal records, and drug screening results for candidates of client companies
- Answered client calls with questions pertaining to criminal reports (primarily focused on County Criminal, Statewide Criminal, Federal Criminal, and National Criminal Index Plus)
- Utilized CRM software (APPOL 2.0) effectively to track interactions with clients accurately for better follow-up actions
- Strengthened client relationships by promptly addressing concerns and providing tailored solutions
- Demonstrated ability to multitask; simultaneously navigate several websites and databases while promptly answering calls and emails, and without compromising on quality or accuracy
VERIFICATION SPECIALIST
CredentialCheck Corporation
10.2020 - 05.2021
- Serve on the Verification Specialist team that verifies professional licenses, earned degrees, and previous employment history
- Contact educational institutions to verify educational information (diploma, degrees, certifications, etc.) as provided by the candidate
- Contact professional references to verify employment information (dates of employment, job titles, responsibilities, etc.) provided by the candidate
- Provide outstanding customer service in response to up to 60 incoming calls and 40 emails per day
- Search websites to verify specific licenses or credentials provided by the candidate
- Properly document results of each verification attempt within company designated APPOL 2.0 portal/database
- Demonstrate ability to multitask; simultaneously navigate several websites and databases while promptly answering calls and emails
- Prioritized workload efficiently, managing multiple cases simultaneously without compromising on quality or accuracy.
NANNY
The VanKuiken Family
08.2018 - 10.2020
- Provided daily care for toddler aged child
- Developed strong communication with parents to provide updates on child's progress, needs, and achievements.
- Performed housekeeping tasks, including preparing healthy meals for child, doing child's laundry, and cleaning common spaces and play areas
- Assisted with teaching child healthy social skills and pre-kindergarten academic preparation (Utilized ABC Mouse, practiced basic etiquette, completed speech therapy assignments)
PRE-PROFESSIONAL AMBASSADOR
Oakland University
05.2017 - 07.2018
- Scheduled, organized, and planed student appointments with appointed CRM (Advisor Trac/Banner Services)
- Performed administrative duties including faxing, filing, and managing incoming and outgoing correspondence
- Demonstrated keen attention to detail ensuring accurate completion of multiple tasks by strict deadlines
- Assisted Pre-Health students in acquiring effective skills needed in resume writing, interviewing, and professional conduct when applying for graduate schooling
- Facilitated in designing, developing, and maintaining Oakland University Pre-Professional Advising website, GrizzOrgs network, and E-Space nexus
Education
Master of Arts - Secondary Education - English Language/Literature
Oakland University
Rochester, MI04.2026
Bachelor of Arts - English Language/Literature
Oakland University
Rochester, MI12.2020
Skills
- Data Entry and Review
- Background Checks Proficiency
- Coordination and Scheduling
- Collaborative and Team-Oriented
- Interpersonal and Communication Skills
- De-escalating and Resolving Conflicts
- Strong Multi-Tasking Abilities
- Competent in Google Suite, Microsoft Office, Adobe Photoshop, Canva, YouTube Studio, and Wondershare Filmora
Personal Information
Title: GRADUATE STUDENT
References
- MRS. RONI PITTIGLIO, Vice President of Human Resources, CredentialCheck Corporation, 575 E Big Beaver Rd #300, Troy, MI, 48083, (248) 526-5202, Roni.Pittiglio@credentialcheck.com
- MRS. MEGAN VANKUIKEN, Director of Major Gifts, RAICES Non-Profit, 1900 Saint James Place #450, Houston, TX, 77056, (248) 921-3713, megan.vankuiken@raicestexas.org
- MRS. CARMEN GAMLIN, Director & Advisor for Pre-Health Programs, University of Detroit Mercy, 4001 West McNichols Rd., Detroit, MI, 48221, (313) 993-1956, gamlincd@udmercy.edu
Timeline
Spa Hostess
Rivage Day Spa
02.2024 - 04.2024
TUTOR/TEACHERS ASSISTANT
Stephanie Gizicki - Ferndale High School
09.2022 - 12.2022
CLIENT RELATIONSHIP SPECIALIST
CredentialCheck Corporation
10.2020 - 11.2021
VERIFICATION SPECIALIST
CredentialCheck Corporation
10.2020 - 05.2021
NANNY
The VanKuiken Family
08.2018 - 10.2020
PRE-PROFESSIONAL AMBASSADOR
Oakland University
05.2017 - 07.2018
Master of Arts - Secondary Education - English Language/Literature
Oakland University
Bachelor of Arts - English Language/Literature
Oakland University
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