Mai Yia Her
Maple Grove,MN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Willing to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Coborn's / Guest Service Manager
05.2023 - Current
- Providing supervision and direction to the front-end team while maintaining high standards guest services throughout the front-end operations
- A typical shift will include bookkeeping tasks and assisting the SR
- Guest services Manager and with Guest Services, self-check-outs, regular checkouts, bagging area, parcel pickup, cart room, ect.
Coborn's / Convenience store Lead
06.2022 - 05.2023
- Provide exceptional customer service by operating a cash register and assisting customers in a friendly and courteous manner
- Operate a cash register in an accurate and efficient manner
- Responsible for collecting money, checks, electronic payments, and coupons from the customer and making correct change and assure the security of the cash drawer.
Coborn's / Guest service Representative
01.2022 - 06.2022
- To assist guests at Guest service counter by offering convenient, specialty products and services not offered by traditional grocery retailers (i.e Money order, dry cleaning, postage, ect.)
- Responsible for upholding high standards of services by supporting the front-end, as well as the remainder of the store, through cashier interventions, transaction reversals/corrections, and other unique transactions (i.e
- Returns, coupon refunds, exchanges, ect.).
Coborn's / Cashier
03.2021 - 06.2022
- Responsible for upholding Coborn's high standard of services by scanning, ringing and/or entering guest merchandise into the cash register, collecting guest payment and delivering appropriate change, bagging, and assisting guests with questions or concerns.
Nanny
05.2014 - 04.2021
- Care for 1 boy & 1 girl
- Supervised children while parents were on vacation, business trips and weekends
- Good at keeping the children engaged by playing with them and educating them
- Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language.
Education
No Degree -
Saint Paul College - A Community And Technical College
Saint Paul, MNHigh School Diploma -
Washington Tech Magnet High School
Saint Paul05.2016
Skills
- Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organization skills Able to adapt and learn new skills
- Guest accommodations
- Staff Training and Development
- Money Handling
- Front Desk Management
- Teamwork and Leadership
Timeline
Coborn's / Guest Service Manager
05.2023 - Current
Coborn's / Convenience store Lead
06.2022 - 05.2023
Coborn's / Guest service Representative
01.2022 - 06.2022
Coborn's / Cashier
03.2021 - 06.2022
Nanny
05.2014 - 04.2021
No Degree -
Saint Paul College - A Community And Technical College
High School Diploma -
Washington Tech Magnet High School
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