Summary
Overview
Work History
Education
Skills
Additional Information
Certification
volunteering, reading,.
Languages
Work Availability
Timeline
Generic
MAIZAT BUHARI

MAIZAT BUHARI

Brooklyn,NY

Summary

A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level job in a finance position. Ready to help the team achieve company goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Ups Store
06.2022 - Current
  • Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.

Moneygram Service Representative

Ideal Supermarket
06.2022 - Current
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
  • Participated in team meetings and training sessions to stay informed about product updates and changes
  • Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor

Cashiering Team Lead

NEW YOR STATE LOTTO
05.2022 - 06.2023
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions

Education

BBA - Finance

Brooklyn College of The City University of New York
Brooklyn, NY
06.2024

Associate of Arts - Liberal Arts And General Studies

Kingsborough Community College of The City University of New York
Brooklyn, NY
12.2022

No Degree - Marketing

New York Jobs CEO Council And CUNY
Manhattan, NY
08.2022

No Degree - Data Analytics

New York Jobs CEO Council
Manhattan, NY
06.2022

Skills

  • Microsoft PowerPoint
  • Customer service
  • Verbal communication
  • Credit Card Payment Processing
  • Microsoft Excel
  • Business Development Understanding
  • Staff Training
  • Microsoft Word
  • Active Listening
  • Remote Assistance

Additional Information

  • AWARDS , Honor Student- the national society of Leadership and Success Certificate of achievement- Senator Kevin s. Parker Certificate of Excellence The York College City the University of New York Certificate of Completion Awarded February 7, 2022- to Maizat Buhari For successfully completing the Marketing Micro-Credential - Dr. Derrick Brazill, Interim Provost Dr. Maureen Becker, Interim Dean, School of Business & Information Systems

Certification

  • [EverUp Micro-Credential in Marketing], [100-hour certification From the New York CEO Council and CUNY] - [August 2021]

volunteering, reading,.

I am considerate and caring. I am a good communicator, I am a good organizer, and I work well as a supportive team member.

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative

Ups Store
06.2022 - Current

Moneygram Service Representative

Ideal Supermarket
06.2022 - Current

Cashiering Team Lead

NEW YOR STATE LOTTO
05.2022 - 06.2023

BBA - Finance

Brooklyn College of The City University of New York

Associate of Arts - Liberal Arts And General Studies

Kingsborough Community College of The City University of New York

No Degree - Marketing

New York Jobs CEO Council And CUNY

No Degree - Data Analytics

New York Jobs CEO Council

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MAIZAT BUHARI