Maja Henderson
Chicago,IL
Summary
Dynamic brand ambassador and entertainment industry professional with a proven track record in multiple projects. Skilled in team leadership and customer relations, I excel in crafting impactful brand campaigns and production needs. Known for being a detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
Work History
Brand Ambassador/ BA Team Lead/ Convention Staff
Freelance Contractor
2001 - Current
- Engaged with target audiences through promotional events, conventions and social media platforms.
- Developed and executed brand awareness campaigns to enhance product visibility.
- Collaborated with marketing teams to create compelling messaging aligned with brand values.
- Lead teams of brand ambassadors to drive engagement and promote product visibility at key events.
- Notable brand campaigns include Google, Nike, Bud Light, Bacardi, Levis, Lucky Brand, Allstate, Cadillac, Coca-Cola, Takis, T-Mobile, et al. More brands available upon request.
Entertainment Industry Professional
Freelance
2005 - Current
- Experience in Music, Theater, Television, Commercials, Short Films, Film & Music industries.
- Roles include Producer, Production Manager, Production Coordinator, VIP Personal Assistant, Location Assistant Manager, Wardrobe Assistant, Director of Operations, Hospitality Manager, Stage Manager at the festivals & Special/Live Event Coordinator.
- Notable projects include Dave Chapelle Stand-Up live, Gabriel Iglesias live, Tv shows as Chicago One/Dick Wolf, Easy, commercials as Superbowl-Toyota Prius, Adidas, McDonald's , reality shows The Carbonaro Effect, Black INK, Feature movies as What They Had, American Warrior, 100 Days to Live.
- Music and Film Festivals include Loolapalooza, Pitchfork, North Coast, CIMMfest, CIFF, Sundance, APUC.
- Networks include Netflix, Amazon Prime, Hulu, Disney, NBC, Tubi,etc.
Store Manager
BCBG Max Azria Group
2011 - 2014
- Oversaw daily store operations to enhance customer satisfaction and drive sales.
- Led staff training programs, improving team performance and service quality.
- Developed and implemented merchandising strategies to maximize product visibility.
- Analyzed sales data to identify trends and adjust promotional strategies accordingly.
Education
Associate of Applied Science - Small Business & Entrepreneurship
DeVry University
Chicago, IL01-2015
Law Studies
University of Sarajevo
Sarajevo, Bosnia And Herzegovina 01-2001
Skills
- Friendly, positive attitude, active listener Clear written and verbal communication skills
- Management, Teamwork and Collaboration
- Customer service/Client Relations
- Critical problem-solving, Organizational Skills
Accomplishments
- Founder and owner of the first Oriental dance school, Dance Art Center VENUS in Sarajevo, Bosnia and Herzegovina.
- Director of Operations for the Chicago International Film & Music Festival 2014-2018 overseeing multiple management responsibilities.
- Projectionist / Hospitality for Windsor International Film Festival - Canada 2019
- Hospitality/Director of Operations for Asian Pop-Up Cinema 2015-2017 & 2025
- Travel Coordinator for the Chicago Film Festival 2012-2013
Languages
Bosnian
Native or Bilingual
Croatian
Native or Bilingual
Serbian
Native or Bilingual
English
Full Professional
Timeline
Brand Ambassador/ BA Team Lead/ Convention Staff
Freelance Contractor
2001 - Current
Entertainment Industry Professional
Freelance
2005 - Current
Store Manager
BCBG Max Azria Group
2011 - 2014
Associate of Applied Science - Small Business & Entrepreneurship
DeVry University
Law Studies
University of Sarajevo