Maja Wegrowski
Tampa,FL
Summary
I am a highly-motivated, hardworking and outgoing business student pursuing flexible part-time employment. I am an employee with desire to take on new challenges. I have experience with customer service, multitasking, and time management abilities. I am devoted to giving every customer a positive and memorable experience. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I am a team player and adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Carryout/Hostess
Carsons
Deerfield, IL
02.2023 - Current
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Accepted payments from guests for dine-in and take-out foods.
- Directed patrons to lounges and waiting areas.
- Provided excellent customer service by addressing customer needs promptly.
- Resolved any customer complaints or issues quickly and professionally.
- Answered phone inquiries to schedule and confirm orders, record takeout orders and respond to service questions.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Greeted guests warmly upon arrival, seating them promptly.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Answered telephone to provide dining information and take reservations.
- Stocked server areas with supplies before, during and after shifts.
- Packed and checked online orders.
Education
Bachelor of Science - International Business And Entreprenuership
The University of Tampa
Tampa, FL05-2027
High School Diploma -
Buffalo Grove High School
Buffalo Grove, IL05-2023
Skills
- Customer Service
- Reservations Management
- Food Running
- Guest Engagement
- Menu Memorization
- Positive and Professional
- Payment Processing
- Ordering Procedures
- Guest Seating
- Bilingual(English and Polish)
- Time Management
- Attention to Detail
- Organization
- Attentive
Affiliations
- Organize shoe drives
- Volunteer for local animal shelters
Accomplishments
- Created my own business
- National Honors Society
- Seal of Biliteracy
Languages
Polish
Native/ Bilingual
Spanish
Elementary
Timeline
Carryout/Hostess
Carsons
02.2023 - Current
Bachelor of Science - International Business And Entreprenuership
The University of Tampa
High School Diploma -
Buffalo Grove High School
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