Summary
Overview
Work History
Education
Skills
Timeline
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Claudia Hernandez

Tampa,FL

Summary

Results-driven professional with proven track record in business growth and client acquisition. Adept at identifying and capitalizing on new market opportunities while maintaining strong collaborative relationships within teams. Highly reliable, adaptable, and skilled in strategic planning and negotiation.

Overview

5
5
years of professional experience

Work History

Business Development Representative

PsychPlus
05.2025 - Current
  • Supported lead generation efforts through targeted outreach and relationship-building with potential clients.
  • Conducted market research to identify new business opportunities and client needs.
  • Managed CRM system to track leads, opportunities, and customer interactions effectively.
  • Increased client base by identifying potential customers and initiating strategic outreach.
  • Opened over 27 new accounts

Registered Behavior Technician

Behavioral Evolution
05.2020 - Current
  • Conducted assessments to identify client needs and formulate effective interventions.
  • Monitored client progress and adjusted interventions based on data analysis.
  • Ensured compliance with regulatory standards and best practice guidelines in all sessions.
  • Facilitated communication between clients, families, and team members to optimize care delivery.

Registered Behavior Technician

Sowing Hopes Health Services
08.2021 - 05.2025
  • Collaborated closely with mental health professionals with treatment plan implementation.
  • Monitored client progress and adjusted interventions based on data analysis.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.

Education

M.D. - Applied Behavioral Analysis

Arizona State University
Tempe, AZ
08-2025

Associate of Arts - Psychology

University of South Florida
Tampa, FL
12-2023

Associate of Arts - Advertising

Hillsborough Community College
Tampa, FL
08-2021

Skills

  • Lead development
  • Business relationship management
  • Market research
  • Customer relationship management
  • Territory development
  • Organizational skills

Timeline

Business Development Representative

PsychPlus
05.2025 - Current

Registered Behavior Technician

Sowing Hopes Health Services
08.2021 - 05.2025

Registered Behavior Technician

Behavioral Evolution
05.2020 - Current

M.D. - Applied Behavioral Analysis

Arizona State University

Associate of Arts - Psychology

University of South Florida

Associate of Arts - Advertising

Hillsborough Community College