Majd Chalfoun
Monument,CO
Summary
Passionate about sales and customer service, seasoned professional with over 15 years of experience. Goal is to leverage extensive background in client relationship management, needs assessment, and personalized service into a health and life coaching role. Certified Functional Nutrition Counselor and Health and Life Coach, committed to fostering holistic wellness and empowering individuals to achieve their personal and professional goals. Strong communication skills, expertise in remote work, and deep dedication to client success and well-being. Confident in ability to make a positive impact.
Overview
2021
2021
years of professional experience
1
1
Certification
Work History
Health Coach
- Conducted virtual coaching sessions using video conferencing tools (Zoom, Skype), delivering flexible and accessible support
- Developed individualized health plans based on functional nutrition principles, addressing client goals like stress management, energy improvement, and overall wellness
- Managed client relationships and progress tracking using Practice Better CRM
- Supported clients in making sustainable lifestyle changes through personalized strategies, focusing on both nutritional counseling and holistic wellness
Account Executive
Eyrus
05.2019 - 05.2020
- Managed client accounts and provided real-time data insights to improve construction site productivity, efficiency, and safety
- Prospected and cultivated relationships, achieving significant sales targets and increasing client engagement with Eyrus's automated workforce productivity tools
- Maintained strong communication with the COO and CEO, contributing to quarterly and annual revenue goals
- Earned performance-based commissions through a structured KPI-driven sales plan, optimizing client satisfaction and account value
Business Development Representative
Capriza
02.2017 - 12.2017
- Prospected and qualified leads to support account executives, driving business growth for the SaaS platform
- Engaged in proactive customer support, identifying client pain points, and delivering tailored solutions, resulting in consistent top performance
- Coached new team members, fostering skill development and contributing to a collaborative sales environment
Personal Financial Representative
Allstate Insurance Company
01.2016 - 01.2017
- Developed and nurtured client relationships, providing customized financial solutions to enhance long-term financial security
- Delivered high-quality customer support and proactive outreach to retain client satisfaction and loyalty
Education
Master of Arts - Public Administration
California State University
12.2016
Bachelor of Arts - Communication Studies
California State University
05.2010
Skills
- Holistic Health and Wellness Coaching
- Nutritional Counseling and Functional Health Strategies
- Client Needs Assessment and Personalized Goal Setting
- Exceptional Communication and Relationship Building
- CRM Proficiency: Practice Better
- Remote Work Tools: Microsoft Office
- Remote Work Tools: Salesforce
- Remote Work Tools: Zoom
- Remote Work Tools: Slack
- Remote Work Tools: Google Suite
Certification
- Certified Functional Nutrition Counselor, Functional Nutrition Alliance, 03/01/24
- Certified Health and Life Coach, Health Coach Institute, 05/01/21
Healthcoachingexperience
- Conducted virtual coaching sessions using video conferencing tools (Zoom, Skype), delivering flexible and accessible support.
- Developed individualized health plans based on functional nutrition principles, addressing client goals like stress management, energy improvement, and overall wellness.
- Managed client relationships and progress tracking using Practice Better CRM.
- Supported clients in making sustainable lifestyle changes through personalized strategies, focusing on both nutritional counseling and holistic wellness.
Timeline
Account Executive
Eyrus
05.2019 - 05.2020
Business Development Representative
Capriza
02.2017 - 12.2017
Personal Financial Representative
Allstate Insurance Company
01.2016 - 01.2017
Bachelor of Arts - Communication Studies
California State University
Health Coach
Master of Arts - Public Administration
California State University
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