Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Majd Eid

Philadelphia,PA

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
Philadelphia , PA
03.2024 - Current
  • Provided on-the-job training to new staff members.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Monitored staff performance to ensure quality standards were met.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Resolved customer complaints in a timely manner.
  • Developed strategies for improving operational efficiency and customer service levels.
  • Coordinated with other departments to ensure smooth workflow between shifts.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.

Uber Partner

Uber
Philadelphia, PA
01.2021 - 01.2022

Cashier

ShopRite
Philadelphia, PA
12.2018 - 01.2020

Education

High School Diploma -

Northeast High School
Philadelphia, PA
06-2017

Associate of Science -

Community College of Philadelphia
Philadelphia, PA

Skills

  • Shift reporting
  • Employee Training
  • Strategic Planning
  • Attendance oversight
  • Customer-Oriented

Affiliations

  • Volleyball
  • Playing the piano
  • Painting
  • Exercising
  • Reading

Languages

English
Professional
Arabic
Professional
Turkish
Limited

Timeline

Shift Supervisor

CVS Pharmacy
03.2024 - Current

Uber Partner

Uber
01.2021 - 01.2022

Cashier

ShopRite
12.2018 - 01.2020

High School Diploma -

Northeast High School

Associate of Science -

Community College of Philadelphia

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Majd Eid