Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Majida Aminu

Healthcare Staffing Coordinator / Bed Coordinator
Greenbelt,MD

Summary

Proactive Healthcare Staffing Coordinator with a proven track record improving patient flow and staffing coverage at Luminis Health. Skilled in Epic, Kronos, and Compass with strong communication and problem-solving abilities. Recognized for reliability, adaptability, and commitment to patient and staff support.

Overview

10
10
years of professional experience

Work History

Healthcare Staffing Coordinator / Bed Coordinator

Luminis Health
06.2019 - Current
  • Developed and facilitated new-hire orientations.
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
  • Collaborated with manager to determine department's short and long-term hiring needs
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed shift scheduling, maintaining appropriate staffing levels during peak times.

Home Health Aide CNA

Home Centris Agency
09.2017 - 12.2018
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.

Customer Service Representative

Target
06.2015 - 09.2017
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor Of Science In Nursing - Nursing

Morgan State University
Baltimore, MD

Skills

Healthcare Staffing Coordination

Bed Assignment & Patient Flow

Epic EHR System

Kronos & Compass Scheduling

Microsoft Excel & Word

Agency Staff Onboarding

High-Volume Call Handling

Cross-Department Communication

Problem Solving & Multitasking

HIPAA Compliance

Accomplishments

  • Successfully improved patient flow by reducing bed turnover delays through real-time coordination with nursing units.
    Maintained 100% shift coverage across multiple departments, even during critical staffing shortages.
    Played a key role in onboarding over 50+ agency staff, ensuring compliance with hospital policies and faster team integration.
    Trusted by leadership to resolve urgent bed placement and staffing conflicts under tight deadlines.
    Consistently recognized for professionalism, problem-solving, and maintaining service excellence in a high-pressure environment.

Timeline

Healthcare Staffing Coordinator / Bed Coordinator

Luminis Health
06.2019 - Current

Home Health Aide CNA

Home Centris Agency
09.2017 - 12.2018

Customer Service Representative

Target
06.2015 - 09.2017

Bachelor Of Science In Nursing - Nursing

Morgan State University
Majida AminuHealthcare Staffing Coordinator / Bed Coordinator