Majorca Harrell

• Serve as a primary contact for veterans, their beneficiaries, and their representatives
• Review veterans military service treatment records to make decision for compensation or pension claims
• Explain the full range of VA benefits and all related programs
• Determine the percentage eligibility for mental health and physically disabilities claimed by veteran through research and analyzing veterans records, federal and VA regulations
• Decide the necessity for and type of examination, reexamination or opinions to determine the existence of or to evaluate disabilities resulting from diseases or injuries
• Develop comprehensive examination requests for veteran, working physicians and psychiatrist to obtain medical opinions to ensure appropriate evidence is received from which to adjudicate the claim
• Prepared correspondence to members of Congress and special interest groups on case assignments and other 'controlled' correspondence
• Reviewed all correspondence to private attorneys; Approve and revoke designations veteran private attorneys, utilizing various electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation
• Act as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that effect their claims
• Performed case management duties such as tracking claim status, providing updates, and following up on pending issues.
• Completed comprehensive two-year course of study in military science.

United States Navy- Military Intelligence

04/1999-03/2015

• Project manager-For Units in Iraq
• Operated Top Secret SCI Signal Collection Equipment
• Draft basic Signals Intelligence (SIGINT) reports and execute radio direction finding operations for the entire southwest china region
• Design Automation Sophisticated electronic digital signing system that tracked outgoing and incoming computer equipment
• Attended conferences, seminars, meetings related to veteran affairs topics.
• Conducted outreach activities to inform veterans about available services and benefits.
• Provided information and assistance to veterans regarding VA benefits, services, and programs.