Ma Jovita Gabonia
Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Overview
30
30
years of professional experience
Work History
Poker Game Attendant
Aria Hotel & Casino
Las Vegas, Nevada
06.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
Food Service Worker
Henderson Hospital
Henderson, NV
12.2021 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Greeted customers at counter to fulfill requests and answer questions.
Poker Game Attendant
Bellagio Hotel And Casino
09.2004 - Current
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Promoted local entertainment and sporting events and offered details to assist patrons.
- Assist dealer with money and chips ensuring accuracy.
- Count chips ensuring there is an accurate number of the table.
- Serving food to the players.
Phlebotomy Technician
Doctor Center Family And Urgent Care
Henderson, NV
02.2023 - 03.2023
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Obtained blood specimens by performing venipunctures and finger sticks [Number] times per day.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Logged patient information and recorded results into system.
Spa Attendant
Ritz Carlton Hotel
12.2003 - 09.2004
- Set up lockers with robes and slippers to prepare guests for massages, facials, manicures and pedicures.
- Recommended and sold spa packages and memberships based on client's preferences and needs.
- Managed front desk by answering phones, scheduling appointments and greeting guests.
- Supported fitness center activities by cleaning machines, replenishing bottled water, replacing hand towels and refilling spa water.
Cashier
Longs Drug Store
12.1998 - 12.2003
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Collected and authorized payments of guests.
- Maintained cash drawer of $500 or more per shift.
- Reviewed weekly sales ads and monitored price changes.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Room Service Attendant
Ritz Carlton Hotel
07.1998 - 12.1998
- Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.
- Garnished completed orders and arranged foods to please customers.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed, dusted and maintained common areas, hallways and waiting areas at elevators.
- Restocked supplies to keep team efficient and ready for guests' orders.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
Room Attendant
Ritz Carlton Hotel
07.1994 - 07.1998
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed, dusted and maintained common areas, hallways and waiting areas at elevators.
- Responded to guest requests for assistance, toiletries and personal care items.
- Mentored newly hired room attendants on company policies, cleaning procedures and customer service techniques.
- Responded to requests from patrons for linens and toiletries.
- Maintained linen cart so that it was neat and organized.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
No Degree - Phlebotomy Technician
Phlebotomy Training Specialist
Las Vegas, NV11.2022
No Degree - Certified Medical Administrative Assistant
Mohave Community College
Kingman, AZ10.2021
Skills
- Customer assistance
- Multitasking Abilities
- Teambuilding
- Excellent Communication
Timeline
Poker Game Attendant
Aria Hotel & Casino
06.2023 - Current
Phlebotomy Technician
Doctor Center Family And Urgent Care
02.2023 - 03.2023
Food Service Worker
Henderson Hospital
12.2021 - Current
Poker Game Attendant
Bellagio Hotel And Casino
09.2004 - Current
Spa Attendant
Ritz Carlton Hotel
12.2003 - 09.2004
Cashier
Longs Drug Store
12.1998 - 12.2003
Room Service Attendant
Ritz Carlton Hotel
07.1998 - 12.1998
Room Attendant
Ritz Carlton Hotel
07.1994 - 07.1998
No Degree - Phlebotomy Technician
Phlebotomy Training Specialist
No Degree - Certified Medical Administrative Assistant
Mohave Community College