Makaela Bell
Austell,GA
Summary
Personable and passionate customer service professional with expertise for over 6 years. Solid team player with a positive attitude and experience building rapport with clients. Motivated to assure client satisfaction while also contributing to the company's success through relationship building, partnership development, and business expansion.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Support Specialist
Stitch Fix
2023.09 - Current
- Arranged and maintained quality documents for over three years.
- Prepared and packed customer orders while managing inventory receipt and storage.
- Utilized Microsoft programs to create spreadsheets tracking customer orders, prices, and shipment statuses.
- Documented departmental processes for job duties and improvement suggestions for efficiency.
Shipping Office Clerk
GXO
2023.06 - 2023.08
- Managed inventory and processed orders utilizing Warehouse Management System (WMS).
- Verified accuracy of incoming shipments for domestic and international deliveries.
- Prepared shipping documents, including bills of lading, packing lists, and invoices.
- Maintained detailed records of received goods and rejected unsatisfactory items.
Fulfillment Center Associate
Amazon
2019.05 - 2023.06
- Achieved recognition as top 10 picker in warehouse, leveraging over three years of experience.
- Processed incoming shipments by verifying accuracy against purchase orders.
- Maintained precise inventory records using both manual and computerized systems.
- Packed goods for shipment according to specific customer instructions.
Education
Certificate - Sterile Processing Clerk
Atlanta Technical College
Atlanta, Ga05.2024
Skills
- Data entry
- Microsoft office
- Problem-Solving
- Inventory control
- Detail-Orientated
- Multitask Abilities
- Customer service
- Computer Literacy
- Interpersonal Skills
- Time management
- Recordkeeping strengths
- Sterile processing
- Picking
- Packing
- Organized
Certification
- Sterile processing technician
Languages
English
Native/ Bilingual
Timeline
Customer Support Specialist
Stitch Fix
2023.09 - Current
Shipping Office Clerk
GXO
2023.06 - 2023.08
Fulfillment Center Associate
Amazon
2019.05 - 2023.06
Certificate - Sterile Processing Clerk
Atlanta Technical College