Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Open To Work

Makaela Delay

Summary

Operational Specialist experienced in enhancing workflows and ensuring product availability. Achieved improved customer satisfaction through effective training of teams and implementation of process improvements. Focused on streamlining operations and optimizing inventory management to enhance shopping experiences.

Overview

10
10
years of professional experience

Work History

Operational Specialist

Jayme's boutique
Abilene, Texas
06.2016 - 05.2026
  • Managed inventory levels, ensuring product availability and minimizing stockouts.
  • Coordinated daily operations, streamlining workflow to enhance service quality.
  • Trained new staff in operational procedures and customer service standards.
  • Assisted customers with product selections, fostering a positive shopping experience.

Associate

Express
Round Rock, Texas
06.2023 - 08.2023
  • Assisted customers with product selections and inquiries.
  • Coordinated inventory management and stock replenishment to ensure optimal stock levels.
  • Maintained store organization to enhance customer experience.
  • Implemented visual merchandising strategies to enhance visibility of seasonal promotions.
  • Collaborated with team members to streamline daily operations.
  • Trained new associates on store policies and procedures to ensure consistent customer service.

Express Associate

Express
Abilene, Texas
06.2022 - 05.2023
  • Guided customers in selecting merchandise, resolving inquiries to enhance shopping experience.
  • Organized displays and ensured stock availability, contributing to an inviting sales floor environment.
  • Operated point-of-sale systems for processing transactions efficiently.
  • Collaborated with team members to achieve daily sales goals and enhance service.
  • Managed inventory tasks, including receiving and restocking products, to maintain optimal product availability.
  • Trained new associates on company policies and customer service standards.

Waitress/Shiftleader

Joe Allens
Abilene, Texas
06.2018 - 07.2022
  • Delivered friendly and efficient service to customers, enhancing overall dining experience in fast-paced environment.
  • Facilitated training of new staff on restaurant procedures and service standards, promoting consistency in service quality.
  • Processed payments accurately using the point-of-sale system for customer transactions.
  • Cultivated positive relationships with regular customers through engaging conversation, fostering customer loyalty.

Kate Spade

Supervisor's
Round Rock, Texas
03.2022 - 05.2022
  • Delivered knowledgeable and friendly service to resolve customer issues, leading to high satisfaction.
  • Proposed ideas and solutions that improved team collaboration and project outcomes.
  • Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.

Education

Master of Science - Science

Tarleton State University, Stephenville, TX
06-2024

Bachelor of Science - Business Administration

Tarleton State University, Stephenville, TX
05-2022
  • 3.3

Skills

  • Supply chain coordination
  • Inventory management
  • Operational strategy
  • Inventory analytics
  • Process improvement
  • Process optimization
  • Sales analysis
  • Team collaboration
  • Time management
  • Problem solving
  • Attention to detail
  • Customer service

Languages

English
Professional

Work Preference

Job Search Status

Open to work

Work Type

Part Time

Location Preference

RemoteOn-SiteHybrid

Salary Range

$45000/yr - $46000/yr

Timeline

Associate - Express
06.2023 - 08.2023
Express Associate - Express
06.2022 - 05.2023
Kate Spade - Supervisor's
03.2022 - 05.2022
Waitress/Shiftleader - Joe Allens
06.2018 - 07.2022
Operational Specialist - Jayme's boutique
06.2016 - 05.2026
Tarleton State University - Master of Science, Science
Tarleton State University - Bachelor of Science, Business Administration
Makaela Delay