MaKaela Patterson
Bon Wier
Summary
Talented and motivated employee skilled at completing daily assignments and contributing to team success. Experienced in customer service, retail operations, and activity support for community programs. Adaptable and quick to learn new policies and procedures, with strong multitasking and organizational abilities. Dedicated to creating positive experiences for both customers and community members.
Overview
3
3
years of professional experience
Work History
Certified Activity Director/ HR Orientator
Beaumont Nursing And Rehabilitation
Beaumont
10.2025 - Current
- Organized recreational activities for residents to promote engagement and social interaction.
- Coordinated scheduling of events and programs based on resident preferences and needs.
- Collaborated with nursing staff to ensure safety and accessibility during activities.
- Planned and published calendar of events for facility.
Volunteer
Beaumont Rehabilitation Center
Beaumont
06.2025 - 10.2025
- Support the Activity Director in organizing and leading recreational activities for residents.
- Encourage participation and engagement to promote social interaction and well-being.
- Assist with event setup, preparation, and clean-up to maintain a safe and welcoming environment.
- Provide companionship to residents and help meet their individual needs.
- Demonstrate patience, empathy, and teamwork in a healthcare setting.
Customer Care Representative
Lamar University Bookstore
Beaumont
04.2024 - 10.2024
- Assist customers with textbook and merchandise purchases, returns, and inquiries.
- Organize and restock inventory to maintain store appearance and efficiency.
- Provide excellent customer service while handling transactions accurately and efficiently.
- Support seasonal rush periods by multitasking in fast-paced environments.
- Work collaboratively with staff to ensure smooth store operations.
McDonald's - Lilly Enterprise
Tyler
09.2023 - 04.2024
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs.
- Approached and solved problems with initiative and sound judgment.
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.
- Performed manual labor tasks to detailed instructions from supervisors.
- Delivered fast and friendly service to handle questions and service complaints.
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents, and promote professional workspace.
- Collaborated positively with peers and other staff members to maintain a friendly, supportive, and cooperative work atmosphere.
Education
Diploma -
Newton High School
Newton, TXSkills
- Multitasking
- Organization
- Relationship Building
- Calm Under Pressure
- Customer Service
- Active Listening
- Friendly, Positive Attitude
Languages
English, Advanced
Timeline
Certified Activity Director/ HR Orientator
Beaumont Nursing And Rehabilitation
10.2025 - Current
Volunteer
Beaumont Rehabilitation Center
06.2025 - 10.2025
Customer Care Representative
Lamar University Bookstore
04.2024 - 10.2024
McDonald's - Lilly Enterprise
09.2023 - 04.2024
Diploma -
Newton High School