Summary
Overview
Work History
Education
Skills
Timeline
Generic

MAKAI CHAMBERS-RICHARDSON

Windsor Mill,Maryland

Summary

Determined professional with dedication to hard work and team player attitude. Professional with a strong work ethic and a willingness to work as part of a team. Individual who is able to work hard in a fast-paced, ever-changing environment. Punctual, dependable, and team oriented. Dedicated to learning, growing, and succeeding. In a fast-paced environment, worked safely and efficiently to deliver to customers on time. Dedicated to learning, growing, and succeeding. Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Working efficiently, correctly, and quickly is a strength. I stayed motivated to finish jobs on time. Dedicated to completing tasks and job responsibilities in a timely and unobtrusive manner. Demonstrated ability to work effectively in both team and solo settings. Recognized on a regular basis for outstanding performance and contributions to the [Industry] industry's success.

Overview

5
5
years of professional experience

Work History

Visitor Control Specialist

CHRONOS Systems Incorporate
- Current
  • Provide ICE information Sheets to all customers.
  • Provide accountability, control, verification, and issuance of visitor identification (ID) badges for Active-Duty military, Reserve and National Guard members, Military Retirees, Family members/Dependents, Civilian employees and others as directed by the client.
  • Furnish related application forms and provide assistance to visitors.
  • Register and process the Visitor Control computerized database management system in accordance wit client guidance.
  • Issue the correct type of visitor ID badge in accordance with Client guidelines.
  • Perform all visitor identification (ID) badge issuance related task, to include researching and reviewing source documents and verifying eligibility as directed by the client.
  • Provide Government, Military and Contractor personnel with timely and efficient service through the issuance of temporary Visitor badges.
  • Perform the necessary checks and searches to determine whether personnel receiving temporary Visitor badges are cleared and authorized.
  • Perform and maintain a high level of Customer Service standards and professionalism in dealing with all levels of personnel, including Military and Civilian.

Service Porter

BMW of Towson
Towson, MD
01.2025 - Current

Service Porter

BMW of Towson
Towson, MD
01.2025 - Current

Cleaning interiors and exteriors, refilling fluids (tires, gas, etc.), and ensuring batteries are charged.

Providing general assistance to service technicians, including running errands and cleaning up.Moving vehicles to and from service stalls, parking lots, and storage areas.


Greeting customers, assisting with loading/unloading items, and answering questions.


Taking stock of vehicles on the lot, documenting information, and placing stock tags.

May include delivering parts, assisting with repairs, and performing other tasks as assigned.Maintaining a clean, safe, and organized service department, including sweeping, vacuuming, and removing debris.

Lead Loader

Mayes Funhouse LLC
Baltimore, Maryland
04.2020 - Current
  • Responsible for day-to-day customer service, as well as maintaining positive and long-term relationships with customers. Checked inbound and outbound shipments for accuracy and to avoid mistakes.
  • Used bracing and strapping techniques to prevent items from shifting or damage.
  • Loaded, unloaded, and sorted items ordered as part of accurate and efficient shipments.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Arranged items at the customer's request and instructions at the destination.
  • Drove vehicles to deliver products and picked up returned items that were rejected or defective.
  • Drove a moving truck safely to the destination, delivering items without nicks or scratches.

Automotive Assistant Manager

Monro
Randallstown, MD
06.2024 - 11.2024

Collaborate with Store Manager on operations of the store and decisions of hiring, training, coaching, disciplining, and terminating employees.
Contributed to maintaining a successful sales atmosphere through support of automotive technicians.
Assist with scheduling employees, completing timecards, and assigning work to Lube and Tire technicians.
Performs duties of automotive technician when needed.
Attends meetings and clinics to maintain current knowledge of tools, parts, and repairs.

General Warehouse Associate

Performance Food Group Co
New Windsor, MD
04.2024 - 05.2024
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Exceeded daily productivity goals through efficient task completion and strong time management skills.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.

Education

High School Diploma -

Randallstown High School
Randallstown, MD
06.2023

Skills

  • Customer service
  • Team building
  • Customer-oriented
  • Organization
  • Exceptional time management skills
  • Route deliveries with
  • Safety and compliance
  • Safe and efficient driving
  • Communications
  • Loading and unloading

Timeline

Service Porter

BMW of Towson
01.2025 - Current

Service Porter

BMW of Towson
01.2025 - Current

Automotive Assistant Manager

Monro
06.2024 - 11.2024

General Warehouse Associate

Performance Food Group Co
04.2024 - 05.2024

Lead Loader

Mayes Funhouse LLC
04.2020 - Current

Visitor Control Specialist

CHRONOS Systems Incorporate
- Current

High School Diploma -

Randallstown High School
MAKAI CHAMBERS-RICHARDSON