Makai Greene
Rockledge
Summary
Dynamic and people-focused professional with a strong passion for delivering exceptional customer service and building meaningful client relationships. Known for an enthusiastic, outgoing personality, and the ability to communicate clearly, confidently, and compassionately. Highly motivated and goal-oriented, with a proven ability to learn quickly, adapt to new challenges, and handle complex situations in a calm, professional manner. Driven to exceed expectations and contribute to a positive, focused environment.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Life Insurance Agent
Globe Life
Rockledge
07.2025 - 01.2026
- Educated clients on life insurance products and benefits.
- Assisted clients with policy applications and documentation.
- Prepared and delivered presentations on insurance plans.
- Built strong relationships with clients for trust and retention.
- Maintained accurate records of client interactions and policy details.
- Engaged in ongoing training to enhance product knowledge and sales skills.
- Provided personalized service to clients by phone, email, or in-person meetings.
- Educated clients on various types of life insurance policies available in the market.
- Communicated with clients to understand needs and identify best policies for each case.
Physical Therapy Aide
Overcomer's Rehabilitation
Cocoa
01.2025 - 12.2025
- Assisted physical therapists with patient exercises and mobility training.
- Maintained clean and organized therapy equipment and treatment areas.
- Provided support to patients during rehabilitation exercises and activities.
- Documented patient progress and reported observations to therapists daily.
- Educated patients on proper techniques for exercises and safety measures.
- Scheduled appointments and managed patient intake processes efficiently.
- Assisted physical therapists with patient treatments by setting up equipment, preparing patients for treatment and providing support throughout the session.
- Monitored patients during exercise sessions to ensure proper technique is being used and to provide additional instruction when necessary.
Bartender
Urban Prime
Viera
02.2024 - 01.2025
- Prepared and served a variety of cocktails and beverages to guests.
- Maintained cleanliness of bar area and equipment throughout shifts.
- Assisted in managing inventory, stocking supplies, and ordering products.
- Engaged with customers to provide recommendations and enhance their experience.
- Enforced responsible alcohol service policies to promote guest safety.
- Trained new bartenders on drink preparation and customer service standards.
- Handled cash transactions and processed payments efficiently at the bar register.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
Deli Assistant
Costco Wholesale Corp
Melbourne
09.2022 - 01.2024
- Assisted customers with deli product selections and special orders.
- Maintained cleanliness and organization of deli counters and workspaces.
- Collaborated with team members to manage inventory levels effectively.
- Ensured compliance with food safety regulations and standards consistently.
- Trained new staff on deli procedures and safety protocols effectively.
- Provided excellent customer service by greeting customers in a friendly manner and answering questions about products and services offered at the deli counter.
Education
High School Diploma -
Viera High School
Viera, FL05-2021
Some College (No Degree) -
Eastern Florida State College
Cocoa, FLSkills
- Clear communication skills
- Listening and needs assessment
- Handling objections effectively
- Building client rapport swiftly
- Problem-solving oriented towards customers
- Eagerness to learn and develop
Certification
2-14 Life (Including Annuities and Variable Contracts) Agent License
Timeline
Life Insurance Agent
Globe Life
07.2025 - 01.2026
Physical Therapy Aide
Overcomer's Rehabilitation
01.2025 - 12.2025
Bartender
Urban Prime
02.2024 - 01.2025
Deli Assistant
Costco Wholesale Corp
09.2022 - 01.2024
High School Diploma -
Viera High School
Some College (No Degree) -
Eastern Florida State College