Makai Meadows
Shelby,NC
Summary
Discipline, service-oriented, and community-focused.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
Work History
Sales Floor Associate
DTLR
Winston-Salem, NC
09.2025 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Organized merchandise displays to optimize sales and improve accessibility.
- Processed transactions efficiently, ensuring accuracy during high-volume periods.
- Trained new associates on store policies and customer service best practices.
- Collaborated with team members to achieve daily sales targets and improve performance.
- Maintained inventory levels through regular stock checks and replenishment efforts.
Work Study Student
Shaw University
Raleigh, NC
08.2023 - 05.2025
- Assisted in organizing university events and activities to enhance student engagement.
- Coordinated with faculty to support academic program initiatives and student services.
- Conducted research on student needs to inform program development and implementation.
- Developed marketing materials for campus programs, increasing awareness among students.
- Implemented feedback systems to gather student opinions on university services and programs.
- Organized study sessions and workshops, promoting collaborative learning among peers.
- Supported administrative tasks, ensuring smooth operation of office functions related to student affairs.
- Streamlined communication processes between departments to improve operational workflows.
Receptionist
Willow Grove Retirement Home
Charlotte, NC
01.2021 - 08.2022
- Managed front desk operations, facilitating resident check-ins and visitor coordination.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Coordinated appointments and schedules for residents, optimizing staff resources effectively.
- Maintained accurate records of resident information and daily activities using electronic health record systems.
- Assisted in organizing community events, fostering resident engagement and enhancing overall satisfaction.
Cash Officer
Food Lion
Shelby, NC
05.2023 - 08.2025
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained cash drawer integrity by conducting regular audits and reconciliations.
- Assisted customers with inquiries and resolved issues to enhance service experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Trained new staff on cash handling procedures and customer service protocols.
- Enhanced cash flow management through diligent tracking of daily sales reports.
Customer Service Representative
Walgreens
Raleigh, NC
01.2025 - 04.2025
- Assisted customers with inquiries and resolved issues to ensure satisfaction.
- Processed transactions efficiently, maintaining accuracy in cash handling.
- Collaborated with team members to improve service delivery and address customer needs.
- Managed inventory levels by restocking shelves and organizing products effectively.
- Educated customers on promotions and loyalty programs to enhance their shopping experience.
- Handled returns and exchanges, ensuring compliance with company policies.
- Maintained a clean and organized work environment to promote safety and efficiency.
- Adapted quickly to new procedures, demonstrating flexibility in a fast-paced setting.
Education
Bachelor of Science - Sociology
Winston Salem State University
Winston-Salem, NC05-2027
Associate of Science - Sociology
Shaw University
Raleigh, NC05-2025
High School Diploma -
Rocky River High School
Mint Hill, NC 06-2023
Skills
- Goal oriented
- Customer service
- Store maintenance
- Adaptable and flexible
- Honest and dependable
- Friendly and helpful
- Attention to detail
- Strong communication and interpersonal skills
- Reliable and responsible
- Team cooperation
- Creative thinking
- Community service
- Community engagement
Timeline
Sales Floor Associate
DTLR
09.2025 - Current
Customer Service Representative
Walgreens
01.2025 - 04.2025
Work Study Student
Shaw University
08.2023 - 05.2025
Cash Officer
Food Lion
05.2023 - 08.2025
Receptionist
Willow Grove Retirement Home
01.2021 - 08.2022
Bachelor of Science - Sociology
Winston Salem State University
Associate of Science - Sociology
Shaw University
High School Diploma -
Rocky River High School
Public Service
- Held various of class to teach people about the world they're living in now
- Held sewing class for kids teaching them the process and rules and regulation
- Donated fabric to facility
- Cleaned up around the community