Overview
Work History
Education
Timeline
Generic

Makaiah Blackburn

Hauppauge,NY

Overview

7
7
years of professional experience

Work History

Social Worker Assistant

Downstate Medical Center
01.2023 - Current
  • Facilitated communication between clients and social workers to enhance case management efficiency.
  • Connect and reconnect patients to long term care services such as Managed Long-term Care Plan (MLTC), FIDA, MAP, HARP programs.
  • Coordinated support services, ensuring timely access to healthcare, housing, and counseling resources.
  • Mentored new staff on best practices in client interaction and resource navigation.
  • Streamlined documentation processes to improve accuracy and accessibility of case files.
  • Upheld ethical standards of social work practice, ensuring that all actions were in the best interest of clients and their families.
  • Facilitated transportation for children and families as requested by clinic providers, LMSW/LCSW.
  • Supported social workers in case management tasks, streamlining processes and increasing efficiency.
  • Provided information on community resources, connecting clients with essential services and programs.
  • Enhanced client well-being by providing emotional support and guidance during difficult times.
  • Facilitated communication between clients and other service providers.
  • Monitored progress towards service plan goals.
  • Provided support to social service clients in navigating available resources.
  • Maintained impeccable case notes and documented activities fully in facilities EMR/EHR
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Coordinated therapy sessions for LMSW
  • Helped develop effective care plans advocated for needs of each client with outside agencies and care professionals.
  • Assisted social workers in developing comprehensive care plans for clients, improving their quality of life.
  • Aided clients in navigating complex systems such as housing assistance, healthcare, and employment services.

Shift Lead

Capriotti’s Sandwich Shop
09.2022 - Current
  • Guide junior employees in customer service and provide training on proper food safety protocols.
  • Provide excellent customer experience.
  • Handle patron complaints and ensure timely solutions to issues.

Cashier

Chipotle
05.2021 - 05.2022
  • Provided excellent customer service on a daily basis to patrons.
  • Greeted customers and completed more than 15 transactions on average per hour.
  • Regularly met New York States safety and sanitation guidelines for food preparation.

Cashier

Duck Donuts
05.2018 - 05.2021
  • Welcomed guests into the establishment and provided a positive customer experience.
  • Accepted payments, administered receipts and processed refunds or exchanges when necessary.
  • Prepared and delivered food and drinks to customers in a timely fashion.

Education

Bachelor of Arts - Psychology

University at Buffalo
Buffalo, NY
05.2022

High School Diploma - undefined

Hauppauge High School
Hauppauge, NY
06.2018

Timeline

Social Worker Assistant

Downstate Medical Center
01.2023 - Current

Shift Lead

Capriotti’s Sandwich Shop
09.2022 - Current

Cashier

Chipotle
05.2021 - 05.2022

Cashier

Duck Donuts
05.2018 - 05.2021

High School Diploma - undefined

Hauppauge High School

Bachelor of Arts - Psychology

University at Buffalo

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Makaiah Blackburn