Makaila Blizzard
Bear,DE
Summary
Dynamic culinary professional with extensive experience at Cracker Barrel , excelling in customer engagement and safe food handling. Proven track record in training team members and optimizing workflow, enhancing service efficiency. Recognized for maintaining high cleanliness standards and fostering collaborative teamwork, ensuring exceptional dining experiences in fast-paced environments.
Bringing positive attitude and strong teamwork skills to kitchen environment. Knowledge of food safety and sanitation practices combined with ability to follow recipes and prepare ingredients. Dedicated to creating delicious meals and contributing to high-quality dining experience.
Transitioning from fast-paced kitchen environment where skills in time management and multitasking were developed. Proven ability to work under pressure and maintain high standards of food quality and presentation. Looking to apply these skills in new, dynamic role that values dedication and efficiency.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Crew Member Cook
Chick-fil-A
Elkton, MD
06.2026 - 08.2026
- Prepared high-quality food items according to Chick-fil-A standards and recipes.
- Trained and mentored new team members on food preparation and safety protocols.
- Ensured compliance with health regulations and maintained cleanliness in kitchen areas.
- Coordinated workflow during peak hours to maximize efficiency and minimize wait times.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared high-quality food items consistently according to established recipes and standards.
- Maintained cleanliness and organization of kitchen and food preparation areas, ensuring compliance with health regulations.
- Collaborated with team members to ensure efficient workflow during peak service times, enhancing customer satisfaction.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Kept kitchen up to code for health and safety inspections.
- Reduced food waste through proper portion control measures and careful monitoring of product expiry dates.
- Cleaned and sanitized work areas, utensils and equipment.
- Monitored food temperatures to meet quality and safety standards.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
To-Go Server
Cracker Barrell Old Country Store
Elkton, MD
09.2023 - 05.2026
- Delivered exceptional customer service by efficiently processing to-go orders and ensuring accuracy.
- Collaborated with kitchen staff to streamline order preparation and delivery times, enhancing overall efficiency.
- Trained new team members on menu offerings and operational procedures, promoting consistent service quality.
- Maintained cleanliness and organization of to-go area, contributing to a welcoming environment for customers.
- Implemented feedback mechanisms for customers to improve service protocols and menu presentation.
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
- Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
- Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
- Washed hands regularly throughout shift to comply with safety and sanitation protocol.
Server
Cracker Barrell
Elkton MD
09.2023 - 05.2026
- Delivered exceptional customer service in high-volume dining environment.
- Processed orders efficiently using point-of-sale system to ensure accuracy.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Trained new servers on menu items, service standards, and health regulations.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Maintained cleanliness and organization of dining area to meet health standards.
- Delivered exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Collaborated with kitchen staff to ensure timely and accurate food orders for guests.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
Host
Cracler Barrel Old Country Store
Elkton, MD
09.2023 - 05.2026
- Greeted and seated guests, ensuring welcoming atmosphere and prompt service.
- Managed waitlists efficiently, optimizing table turnover and guest flow.
- Communicated with kitchen staff to coordinate timely food service and special requests.
- Provided excellent customer service, addressing inquiries and resolving issues effectively.
- Greeted and seated guests, ensuring efficient flow of restaurant operations.
- Managed waitlists and reservations to maximize seating capacity.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Collaborated with kitchen staff to ensure timely service and customer satisfaction.
- Trained new hosts on customer service protocols and operational procedures.
- Handled guest inquiries and complaints, enhancing overall dining experience.
- Monitored dining area for cleanliness and ambiance, promoting a welcoming atmosphere.
- Assisted in coordinating special events, optimizing space utilization for large groups.
- Assisted in increasing table turnover rate by promptly clearing and resetting tables after guest departure.
- Trained new hosts on company procedures and best practices for guest interaction.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
High School Diploma -
St George's High
Middletown, DE05-2025
Skills
Customer engagement
Culinary expertise
Cleaning expertise
Safe food handling
Order management
Cleaning and sanitization
Collaborative teamwork
Customer needs assessment
Customer engagement
Attention to detail
Cleaning and sanitizing
Certification
- Sexual Harassment Prevention for Restaurants,Employee
- Sexual Harassment Prevention for Restaurants,Manager
- Understanding Unconscious Bais in Restaurants,Manager
- Servsafe Allergen (1/17/2027)
- Servsafe Alcohol ( 5/11/2029)
Languages
English
Native or Bilingual
Timeline
Crew Member Cook
Chick-fil-A
06.2026 - 08.2026
To-Go Server
Cracker Barrell Old Country Store
09.2023 - 05.2026
Server
Cracker Barrell
09.2023 - 05.2026
Host
Cracler Barrel Old Country Store
09.2023 - 05.2026
High School Diploma -
St George's High