Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
DeliveryDriver

Makaila Manning

Lawton,OK

Summary

Dynamic and dependable professional with a proven track record at Amazon, excelling in customer service and route optimization. Recognized for enhancing delivery accuracy and improving client satisfaction through effective problem-solving and time management skills. Committed to maintaining high standards of quality assurance while fostering teamwork and collaboration in fast-paced environments.

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Amazon
09.2023 - 08.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
  • Improved delivery accuracy by diligently checking orders before departure.

CNA Student

Monte Vista Nursing Home
01.2020 - 09.2023
  • Maintained a clean and safe environment, reducing the risk of infection and falls.
  • Improved patient comfort by providing compassionate and empathetic care.
  • Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
  • Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
  • Implemented effective time management strategies while completing assigned tasks efficiently during clinical rotations.
  • Assisted in the implementation of individualized care plans under the supervision of registered nurses or licensed practical nurses.
  • Practiced proper infection control measures to prevent cross-contamination between patients and staff members.
  • Monitored vital signs regularly, reporting any abnormal findings promptly to nursing staff for timely interventions.

Lead Infant Room Teacher

Kids & Kompany Family Childcare, LLC
12.2018 - 01.2020
  • Enhanced infant development by implementing age-appropriate activities and lessons.
  • Created and executed lesson plans, implemented school curriculum and assessed developmental needs of students to develop to fullest potential and achieve learning objectives.
  • Maintained confidentiality of children, family information and staff.
  • Planned and executed appropriate schedule and activities for children each day, creating fun, engaging and exciting learning environment by singing songs and reading to children.
  • Implemented creative art projects that allowed infants to explore different textures while developing fine motor skills.
  • Participated in ongoing professional development workshops focused on the latest research in early childhood education.
  • Ensured safe and nurturing environment for infants by maintaining clean and organized spaces.
  • Collaborated with parents to address individual needs, fostering strong support system for each infant.
  • Created a warm and welcoming atmosphere in the classroom, leading to increased parent satisfaction with the center.
  • Continuously evaluated progress of each infant to ensure appropriate developmental milestones were achieved.

Education

High School Diploma -

Center High
Kansas City, MO
05-2019

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Time management skills
  • GPS and route planning
  • Complex Problem-solving
  • Quality assurance
  • Client relationship management

Accomplishments

  • Maintained consistent and on-time delivery record with 100% of all orders arriving on time or ahead of schedule.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Full Professional

Timeline

Delivery Driver

Amazon
09.2023 - 08.2025

CNA Student

Monte Vista Nursing Home
01.2020 - 09.2023

Lead Infant Room Teacher

Kids & Kompany Family Childcare, LLC
12.2018 - 01.2020

High School Diploma -

Center High