Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Doctors Assistant
Permian Gastroenterology Associates, LLP
09.2020 - Current
Recorded patient history to accurately track conditions, progress and diagnosis for comprehensive medical records.
Prescribed medications to patients to treat conditions and alleviate symptoms.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Handled high volumes of cash daily, keeping meticulous records to ensure accountability and transparency.
Enhanced customer satisfaction by efficiently processing transactions and handling cash with accuracy.
Maintained a clean and organized work area, adhering to company standards for safety and professionalism.
Provided exceptional customer service while accurately handling monetary transactions, resulting in repeat business from satisfied clients.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Managed multiple tasks and met time-sensitive deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
High School Diploma -
Permian High School
05-2017
Skills
HIPAA compliance
Scheduling appointments
Insurance verification
Medical billing
Direct patient care
Critical thinking
Customer relations
Patience and tolerance
Cash handling
Customer service
Timeline
Doctors Assistant
Permian Gastroenterology Associates, LLP
09.2020 - Current
High School Diploma -
Permian High School
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