Makaila Mcdowell
Columbus,OH
Summary
Clinical Medical Assistant student expected to graduate by June 2025 with 4+ years of professional experience in patient care, team management, and customer service. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
PCA
The Ashford of Sturbridge
Hilliard, OH
02.2025 - Current
- Assisted residents with daily living activities, enhancing overall well-being and comfort.
- Monitored vital signs and reported changes to nursing staff for timely manner.
- Maintained cleanliness and organization of resident areas, promoting a safe environment.
- Collaborated with interdisciplinary teams to develop personalized care strategies for residents.
- Provided emotional support to residents and families, fostering positive relationships within the community.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
Volleyball Coach
East High School volleyball
Columbus, OH
09.2023 - Current
- Evaluated athlete skills and provided constructive feedback.
- Motivated players through effective goal-setting techniques.
- Conducted team meetings to review progress and set objectives.
- Taught volleyball fundamentals to enhance player skills.
- Promoted sportsmanship and positive attitudes among players.
- Developed training programs tailored to the team's needs.
- Implemented strategies to improve team performance in matches.
Hostess Trainer
Bj brewhouse
Columbus, OH
09.2023 - 04.2025
- Demonstrated adaptability across various restaurant departments.
- Managed reservations, calls, and guest concerns efficiently.
- Coordinated guest seating and waitlist management effectively.
- Supported servers and bussers during peak periods.
- Ensured clear communication of guest needs to servers.
- Trained new hosts in customer service and restaurant protocols.
- Monitored and improved the guest greeting process.
Nursing Assistant
Nationwide children's hospital
Columbus, OH
06.2024 - 08.2024
- Supported nurses in delivering comprehensive patient care.
- Regularly monitored and documented patient vital signs.
- Ensured clean and safe environments for patient care.
- Prepared patient rooms for admissions and transfers.
- Assisted with patient mobility and daily hygiene tasks.
- Provided emotional support to patients and families.
- Managed supply inventory to maintain care standards.
Direct Support Professional
Sisters who care llc
Reynoldsburg, OH
01.2025 - 2026
- Provided balanced meals to clients daily for nutritional support.
- Maintained cleanliness and organization in client living areas.
- Built strong personal relationships with clients to enhance care.
- Engaged patients through recreational and social activities.
- Executed healthcare tasks as directed by a supervising nurse.
- Administered medication as prescribed to ensure client health.
- Supported clients with daily living activities and personal care.
Education
No Degree - Nursing
Columbus State Community College
Columbus, OHNo Degree - Medical Assistant
Stepful
OnlineHigh School Diploma - Physiological
Harvest Prep
Canal Winchester, OH05.2018
Skills
- Phlebotomy: Venipuncture, Capillary Blood Collection, Specimen Preparation & Infection Control
- Medical: Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR
- Soft Skills: Communication, Customer Service, Building Rapport, Problem Solving, Effective team collaboration, Strong adaptability, and Proven problem-solving
- Customer Service
Certification
- Clinical Medical Assistant | Stepful | National HealthCareer Association | 2025
- Certification in First Aid | Nationwide children's hospital | Columbus, OH | 2024
- Certification in CPR | Nationwide Children's Hospital | Columbus, OH | 2024
Timeline
PCA
The Ashford of Sturbridge
02.2025 - Current
Direct Support Professional
Sisters who care llc
01.2025 - 2026
Nursing Assistant
Nationwide children's hospital
06.2024 - 08.2024
Volleyball Coach
East High School volleyball
09.2023 - Current
Hostess Trainer
Bj brewhouse
09.2023 - 04.2025
No Degree - Nursing
Columbus State Community College
No Degree - Medical Assistant
Stepful
High School Diploma - Physiological
Harvest Prep