Professional Summary
Overview
Work History
Education
Skills
Timeline

Makaila Sutton

Walgreens
Tuscaloosa,AL
8
years of professional experience

Dependable and motivated with strong communication, customer service and great teamwork skills. Quick to learn new tasks and seek new opportunities that comes along the way.

Work History

Shift Leader

5 Months
Walgreens | 03.2026 - Current
  • Trained and mentored new employees on customer service excellence and operational efficiency.
  • Coordinated staff schedules, optimizing labor resources for peak sales periods.
  • Supervised daily operations, ensuring team adherence to policies and procedures.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

EVS Housekeeping

3 Months
DCH Regional Medical Center | 06.2025 - 09.2025
  • Cleaned and disinfected each room i went into , as well as the offices, restrooms, kitchen, floors, computers, walls, high touch areas, hallways.. also i empty trash cans in each area i was in and if anything needed restocking such as bathroom supplies, patient bedside items as well as new sheet sets , bathroom towels and gowns.
  • Maintained cleanliness and sanitation standards throughout patient care areas.
  • Operated specialized cleaning equipment to ensure thorough disinfection of surfaces.
  • Trained new staff on proper cleaning techniques and safety protocols.

Production Worker

3 Years 4 Months
Mercedes benz | 08.2021 - 12.2024
  • I worked in the paint shop which included brushing sealer points under cars, replacing door jigs, placing LEPs in each car doors, placing lift gates in the back of the cars, training other work associates etc.
  • Adhered to standard operating procedures (SOPs) to maintain high product quality and consistency.
  • Collaborated with team members to meet daily production targets and deadlines
  • Maintained a clean and organized work area, adhering to safety guidelines at all times
  • Coordinated with team members to achieve daily production targets and meet deadlines.

Online Grocery Pickup

2 Years 10 Months
Walmart | 09.2018 - 07.2021
  • I picked items customers have ordered online and would take it to their cars, I stocked shelves, I have run the registers, worked in the produce areas, Cleaned designated store areas to maintain a tidy environment. etc.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

F.E.C./Customer Service

4 Months
Dirt Cheap Store | 04.2018 - 08.2018
  • My current position at Dirt Cheap consists of customer service, cash and credit card transactions, inventory, returns, opening and closing store, stocking, setting up displays, keeping store clean neat and orderly, volunteered to fill in during staff shortages, maintaining a balanced cash drawer at all times, Collaborated effectively with team members to achieve store goals. that works well with others. I'm also a front end coordinator. I help open/close the store, i count all the tills to make sure that they are at $100 and make sure that the safe isn't over or short, I give money to the cashiers if the need it. when it's time to close down I count the cashiers' tills and the managers', and I also do paperwork before we leave.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Education

High School Diploma

Medical office (Nemcc) | Booneville, MS | 05.2018

High school or equivalent

New Hope High School | Columbus, MS

Skills

Conflict management
Cash Handling
Retail sales
Leadership qualities
Inventory
Cleaning Experience
Manufacturing
Operational Oversight
Point-of-Sale Systems
Active Listening
Communication skills
Creative Thinking Skills and Team-Work Skills
Problem Solving
Marketing
Phone etiquette
Creative Thinking Skills and Teamwork Skills
Inventory

Timeline

Shift Leader

Walgreens
03.2026 - CurrentRead More

EVS Housekeeping

DCH Regional Medical Center
06.2025 - 09.2025Read More

Production Worker

Mercedes benz
08.2021 - 12.2024Read More

Online Grocery Pickup

Walmart
09.2018 - 07.2021Read More

F.E.C./Customer Service

Dirt Cheap Store
04.2018 - 08.2018Read More

Medical office (Nemcc)

High School Diploma
Read More

New Hope High School

High school or equivalent
Read More
Makaila Sutton