MaKaila Woodford
Detroit,MI
Summary
Customer Service Professional experienced in enhancing satisfaction through effective communication and efficient cash handling. Delivered improved operational efficiency and customer experiences by fostering strategic partnerships and streamlining processes. Committed to maintaining high standards and a welcoming environment through strong leadership and relationship-building skills.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Cook
Qdoba
Royal Oak, MI
02.2026 - Current
- Prepared fresh ingredients for daily food production and menu items.
- Maintained cleanliness and organization of kitchen and food prep areas.
- Followed recipes accurately to create flavorful dishes per customer requests.
- Monitored inventory levels and assisted with stock management tasks.
ASSOCIATE
Party City
Holland, USA
07.2024 - 02.2025
- Assisted customers with checkout process, addressing inquiries and concerns to ensure satisfaction.
- Provided excellent customer service, addressing questions and resolving issues promptly.
- Communicated clearly with customers, providing efficient service to enhance overall satisfaction.
- Provided accurate change and receipts, enhancing efficiency and trust at point of sale.
- Ensured pricing accuracy by verifying scanned items against posted prices and resolving discrepancies.
- Managed cash drawer to ensure precise handling of transactions and prevent discrepancies.
- Collaborated with team to restock items, ensuring shelves were well-stocked and organized.
CASHIER/ FOOD PREP
Five Guys
Maumee, USA
03.2023 - 12.2024
- Assisted customers to ensure smooth checkout process, responding promptly to inquiries and concerns.
- Improved customer satisfaction by maintaining clean and organized checkout area.
- Provided accurate change and receipts, enhancing efficiency and trust at point of sale.
- Delivered friendly service, greeting each customer warmly to create a welcoming environment.
- Ensured pricing accuracy by verifying scanned items against posted prices and resolving discrepancies.
- Managed cash drawer to ensure precise handling of transactions and prevent discrepancies.
- Enhanced customer experience with clear communication and efficient service.
- Supported team by assisting with additional duties as needed to ensure smooth store operations.
- Collaborated with team to restock items, ensuring shelves were well-stocked and organized.
- Provided excellent customer service, addressing questions and resolving issues promptly.
Education
University High School
Ferndale, MISkills
- Customer service
- Customer interaction
- Customer engagement
- Cash handling
- Attention to detail
- Time management
- Workplace safety
- Computer skills
- Oral communication
- Decision-making
- Leadership qualities
- Relationship building
- Courteous and professional
- Flexible schedule
- Product knowledge
Certification
OSHA 10 Certification
Timeline
Cook
Qdoba
02.2026 - Current
ASSOCIATE
Party City
07.2024 - 02.2025
CASHIER/ FOOD PREP
Five Guys
03.2023 - 12.2024
University High School