Summary
Overview
Work History
Education
Skills
Timeline
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Makalah Riggans

Detroit,MI

Summary

Dynamic and customer-focused professional with extensive experience as an Online Personal Shopper at Walmart. Proven ability to enhance customer satisfaction through personalized service and effective product selection. Skilled in online order processing and inventory management, demonstrating strong decision-making and empathy to meet diverse customer needs.

Overview

3
3
years of professional experience

Work History

Online Personal Shopper

Walmart
28804 Gratiot Ave Roseville, MI 48066
08.2025 - Current
  • Assisted customers in selecting products based on preferences and needs.
  • Managed online order fulfillment by accurately picking and packing items for delivery.
  • Utilized Walmart's digital tools to track inventory levels and ensure product availability.
  • Communicated with customers to resolve inquiries and provide personalized shopping experiences.

Package Handler

UPS
1400 E Whitcomb Ave Madison Heights, MI 48071
09.2024 - 05.2025
  • Operated package scanning equipment to ensure accurate tracking and sorting of shipments.
  • Loaded and unloaded packages efficiently from delivery vehicles and conveyor systems.
  • Maintained cleanliness and organization of work area to promote safety and efficiency.
  • Adapted quickly to changing workloads and priorities in a fast-paced environment.

Stow Associate

Amazon
20110 Woodward Ave Detroit, MI 48203
09.2023 - 08.2024
  • Organized and stowed inventory efficiently within designated areas to optimize space utilization.
  • Inspected incoming shipments for accuracy and quality, ensuring compliance with operational standards.
  • Collaborated with team members to maintain workflow efficiency in fast-paced environment.
  • Operated warehouse management systems to track inventory levels and manage stock locations.

Education

No Degree - Commercial Arts

Cass Technical Highschool
2501 Second Ave Detroit, MI 48201 United States

High School Diploma - Digital Arts

University Prep Arts And Design
485 W Milwaukee St Detroit, MI 48202 United States
06.2023

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Route planning
  • Hospitality and accommodation
  • Customer service
  • Prioritizing orders
  • Online order processing
  • Decision-making
  • Heavy lifting
  • Product knowledge
  • Accurate money handling
  • Flexible schedule
  • Verifying order accuracy
  • Planning and organization
  • Sales proficiency
  • Advertising and marketing
  • Lift up to number pounds
  • Payment processing
  • Merchandise selection
  • Order coordination

Timeline

Online Personal Shopper

Walmart
08.2025 - Current

Package Handler

UPS
09.2024 - 05.2025

Stow Associate

Amazon
09.2023 - 08.2024

No Degree - Commercial Arts

Cass Technical Highschool

High School Diploma - Digital Arts

University Prep Arts And Design
Makalah Riggans