Makall Lever
Herriman,UT
Summary
Dedicated professional with a strong background in customer service and housekeeping, honed at K&G’s Spotless Cleans LLC. Proven ability to enhance client satisfaction through effective communication and meticulous cleaning techniques. Recognized for implementing time-saving strategies and maintaining high-quality standards, ensuring a clean and welcoming environment for all clients.
Overview
3
3
years of professional experience
Work History
House Keeper
K&G’s Spotless Cleans LLC
Herriman, UT
07.2024 - Current
- Cleaned and sanitized residential spaces, ensuring high standards of cleanliness and client satisfaction.
- Managed inventory of cleaning supplies, restocking as needed to maintain operational efficiency.
- Implemented time-saving strategies for routine cleaning tasks, improving overall service delivery efficiency.
- Organized and prioritized daily cleaning schedules, adapting quickly to changing client needs and requests.
- Conducted thorough inspections of completed work, ensuring all areas met company quality benchmarks.
- Fostered positive client relationships through attentive service and responsiveness to feedback or concerns.
Ice Cream Scooper
Handels
04.2024 - 06.2024
- Assisted customers with flavor selections, enhancing overall service experience and satisfaction.
- Maintained cleanliness of work area and equipment, adhering to health and safety standards.
- Prepared toppings and cones efficiently, streamlining service during peak hours.
- Resolved customer inquiries and complaints promptly, fostering positive relationships with patrons.
- Implemented best practices for portion control, contributing to cost management initiatives.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Laborer
J&M Remodels LLC
Salt Lake City, UT
03.2023 - 06.2024
- Assisted in loading and unloading materials to ensure timely project execution.
- Maintained cleanliness of worksite, adhering to safety protocols and regulations.
- Collaborated with team members to optimize workflow and enhance productivity.
- Followed detailed instructions for task completion, ensuring quality standards were met.
- Adapted quickly to changing priorities, demonstrating flexibility in a dynamic environment.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Performed general housekeeping and cleaning tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Education
High School Diploma -
Mountain Ridge High School
Herriman, UTSkills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Cleaning techniques
- Health and safety compliance
- Hospitality background
- Customer service-focused
- Excellent oral and written communication
- Customer-oriented
- Physically strong
- Waste disposal
- Guest relations
- Quality assurance
- Multitasking and organization
- Hardworking
- Ergonomics and safety training
- Sanitization techniques
- Guest amenity replenishment
- Dish preparation
- English language fluency
- Exceptional time management
Timeline
House Keeper
K&G’s Spotless Cleans LLC
07.2024 - Current
Ice Cream Scooper
Handels
04.2024 - 06.2024
Laborer
J&M Remodels LLC
03.2023 - 06.2024
High School Diploma -
Mountain Ridge High School