Makana Kapule
Ewa Beach,United States
Summary
To obtain a position for a Hawaii Commercial Planning & Performance Director:
Experienced with team management, operational oversight, and process optimization. Utilizes effective communication and leadership techniques to enhance team productivity and morale. Track record of implementing successful strategies and maintaining high standards of quality and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Supervisor
Paradise Cove Luau
Ko’olina, Hawaii
07.2024 - 12.2025
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored staff on best practices and operational procedures.
- Hosted company meetings to insure employee safety and collaboration.
- Oversaw subordinate activities and addressed workplace email inquiries to ensure efficient communication.
- Facilitated comprehensive training programs for new employees to enhance onboarding experience.
Assistant Supervisor
Paradise Cove Luau
04.2022 - 06.2024
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained staff on workflow processes and customer service techniques.
- Developed training materials to enhance team performance and efficiency.
- Led staff meetings to communicate objectives and gather feedback for continuous improvement.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Submitted documentation and reports to upper management.
First Aid
Paradise Cove Luau
Kapolei, HI
07.2020 - 04.2022
- Provided emergency first aid care when necessary,
- Address emergency situations
- Managed emergency situations with composure and efficiency, applying first aid measures as required.
- Monitored beach activities to ensure safety of swimmers and beachgoers
- Facilitated canoeing experiences for guests, ensuring safety and enjoyment.
Education
Bachelor of Arts - Social Sciences: Political Science
University of West Oahu
Kapolei, Hawaii12-2025
Associate of Arts - Liberal Arts
Leeward Community College
Pearl City, HI12-2023
Skills
- Training and mentoring
- Team management
- Staff management
- Task delegation
- Documentation and reporting
- Innovation and creativity
- Staff development
Certification
- CPR Certified
- Lifeguard Certified
- First Aid Center
- AED Certified
Timeline
Head Supervisor
Paradise Cove Luau
07.2024 - 12.2025
Assistant Supervisor
Paradise Cove Luau
04.2022 - 06.2024
First Aid
Paradise Cove Luau
07.2020 - 04.2022
Bachelor of Arts - Social Sciences: Political Science
University of West Oahu
Associate of Arts - Liberal Arts
Leeward Community College
Awards and Honors
International College Honor Society | Phi Theta Kappa