Makana O Ke Akua Perry
Kailua Kona,HI
Summary
Recreation Attendant at Hilton Waikoloa Village, skilled in enhancing guest satisfaction through exceptional customer service and safety awareness. Proven ability to multitask and maintain a clean environment while actively engaging with guests. Strong physical fitness complemented by problem-solving skills, ensuring memorable experiences for all visitors.
Overview
1
1
year of professional experience
Work History
Recreation Attendant
Hilton Waikoloa Village
12.2024 - 08.2025
- Educated guests on proper use of equipment to minimize injuries and ensure a safe experience.
- Enhanced guest satisfaction
- Processed reservations for cabanas, amenities, lagoon toy rentals etc.
- Drove around on our "tugger" transportation equipment delivering towels all around property and emptying dirty towels
- Supervised water slides monitoring guests and enforced rules and safety of slide height age restrictions wristband checks etc.
- Serviced cabanas with coolers greeting guests informing them on all amenities and food servers
- Maintained clean and safe work environment and monitored immediate area and surroundings for leftover trash
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Frequent deck walks and end of day deck cleanups readjusting chairs, grabbing left over towels, etc.
Education
High School Diploma -
Konawaena High School
Kealakekua, HI05.2024
Skills
- Patience and empathy
- Team player attitude
- Physical Fitness
- Safety Awareness
- Multitasking Abilities
- Can deadlift 375 pounds very gym active
- Customer service
- Time management
- Problem-solving
- Excellent communication
- Flexible schedule
Accomplishments
Excellence Award in English 3 (Brad Thoma)
Highschool Diploma
Timeline
Recreation Attendant
Hilton Waikoloa Village
12.2024 - 08.2025
High School Diploma -
Konawaena High School
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