Makarria Etienne
HOMESTEAD
Summary
Dedicated professional with experience as a Unit Secretary and Certified Nursing Assistant ,combining strong organizational skills and compassionate patient care. Proficient in managing clinical workflows and facilitating communication within healthcare teams while providing direct support to patients. My unique blend of administrative and caregiving expertise enhances team collaboration and improves patient outcomes, making me a valuable asset in any healthcare setting. Eager to contribute positively to a dynamic team focused on exceptional patient care and operational efficiency.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Certified Nursing Assistant
Baptist Health Hospital
HOMESTEAD
12.2024 - Current
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient care observations in electronic health records.
- Facilitated patient mobility through safe transfer techniques.
- Answered call lights promptly and responded to patient needs accordingly.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Responded quickly to emergency situations involving sudden illness or injury.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Participated in educational programs related to nursing assistant skills development.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Conducted patient education on health maintenance and disease prevention.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Shaved and draped patients to prepare for surgery, treatment or examination.
Unit Secretary
Baptist Health Hospital
HOMESTEAD
12.2024 - Current
- Managed patient scheduling and coordinated appointment details efficiently.
- Maintained accurate medical records and ensured compliance with hospital policies.
- Assisted healthcare staff with administrative tasks and communication needs.
- Handled incoming calls, directing inquiries to appropriate departments swiftly.
- Operated electronic health record systems to update patient information promptly.
- Processed patient admissions and discharges in accordance with hospital protocols.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Greeted visitors and patients in a courteous and friendly manner.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Collected discharge summaries from nurses or physicians before release of patients from the facility.
- Scheduled and confirmed patient appointments for diagnostic, surgical, and consultation services.
- Prepared documents for signature by physicians or other authorized personnel.
- Coordinated with other departments to ensure timely delivery of services to patients.
- Transcribed doctors' orders, including medication and lab test requests.
- Provided general support and assistance to the healthcare team as needed to facilitate unit operations.
- Prepared and processed medical forms, documents, and reports, maintaining high accuracy.
- Assisted in the maintenance of electronic health records (EHR) and manual filing systems.
Education
Associate of Science - Radiation Therapy
Miami Dade College
Miami, FL 08.2024 - 05.2026
South Dade Senior High School
Homestead, FLSkills
- Electronic health records
- Health communication
- HIPAA compliance
- Time management
- Scheduling appointments
- Team collaboration
- Complex Problem-solving
- Electronic charting
- Quality assurance controls
- Healthcare ethics
- Companionship and emotional support
- Appointment scheduling
- Medical records management
- Professional telephone etiquette
- Medical billing & collection
- Patient data confidentiality
- Medical terminology proficiency
Certification
- Basic life support
- Certified nursing assistant
Languages
English
Full Professional
Spanish
Limited
Timeline
Certified Nursing Assistant
Baptist Health Hospital
12.2024 - Current
Unit Secretary
Baptist Health Hospital
12.2024 - Current
Associate of Science - Radiation Therapy
Miami Dade College
08.2024 - 05.2026
South Dade Senior High School