MaKatlynn Atlow
Lake Charles,LA
Summary
Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Experienced with surgical tools and techniques, ensuring precise and efficient assistance during procedures. Utilizes sterile processing and preparation to maintain safe surgical environment. Track record of effective communication with surgical teams and patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
The Joint Replacement Center of Louisiana
05.2024 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
Patient Access Representative
Lake Charles Memorial Health System
01.2024 - 05.2024
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process.
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
- Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients'' needs.
Intern / Sterilization Technician
Quest Dentistry, Troy Miller
05.2023 - 07.2023
- Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
- Explored new technologies and approaches to streamline processes.
- Facilitated successful completion of projects from concept to launch.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Maintained high infection control standards.
Server, Bartender
Texas Roadhouse
09.2018 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Science - Biology, Medical and Allied Health Sciences, Psychology and Chemistry
University of Louisiana At Lafayette
Lafayette, LA12.2023
Skills
- Microsoft Office Suite
- Project Support
- Critical thinking
- Setting up and operating equipment
- Patient preparation
- Workplace safety
- Research
- Spreadsheet Tracking
Certification
- Basic Life Support Training (CPR and AED) - 1/13/2024
Timeline
Scheduling Coordinator
The Joint Replacement Center of Louisiana
05.2024 - Current
Patient Access Representative
Lake Charles Memorial Health System
01.2024 - 05.2024
Intern / Sterilization Technician
Quest Dentistry, Troy Miller
05.2023 - 07.2023
Server, Bartender
Texas Roadhouse
09.2018 - 04.2023
- Basic Life Support Training (CPR and AED) - 1/13/2024
Bachelor of Science - Biology, Medical and Allied Health Sciences, Psychology and Chemistry
University of Louisiana At Lafayette
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