Makaya Butler
Pearl,MS
Summary
Reliable housekeeping professional with significant experience in residential and commercial cleaning. Skilled in maintaining cleanliness and organization, adhering to hygiene standards, and using environmentally friendly cleaning methods efficiently. Known for enhancing customer satisfaction through consistent delivery of high-quality service. Demonstrated ability to work independently or as part of a team to meet tight deadlines and maintain high levels of cleanliness. Make sure I make all my customers happy.
Overview
6
6
years of professional experience
Work History
Housekeeper
Self-employeed
Ridgeland, MS
12.2024 - Current
- Sanitized all areas of their house.
- Sorted and counted linens and organized in storage areas.
- Waxed and polished wood furnishings to restore faded appearance.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Safety Assistant
Amazon Fulfillment Center
Canton, MS
02.2024 - 09.2024
- Participated in risk assessments to evaluate existing conditions or processes for.
- Conducted safety inspections of work areas and equipment to identify any potential hazards.
- Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
- Inspected job sites for hazardous conditions, excessive noise and PPE use.
Customer Service Cashier
Kroger
Brandon, MS
08.2022 - 01.2023
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Operated cash registers to process payments for goods and services.
- Greeted customers and provided friendly customer service.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Addressed customer questions and concerns regarding products and services.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Processed customer payments quickly and returned exact change and receipts.
- Worked effectively in team environments to make the workplace more productive.
Server
Sonics Drive In
Forest, Mississippi
06.2019 - 08.2022
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Operated cash registers to process payments for goods and services.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Greeted customers and provided friendly customer service.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Built loyal clientele through friendly interactions and consistent appreciation.
Education
Some College (No Degree) - Nursing Assistant
Delta Technical College
Ridgeland, MSSkills
- Linen replacement
- Ergonomics and safety training
- Safe cleaning with chemicals
- Restroom detailing
- Teamwork
- Safety protocols
- Health and safety compliance
- Customer service
- Hardworking
- Customer-oriented
- Complaint resolution
- Outstanding interpersonal skills
- Excellent communication skills
- Customer service background
- Patience and tolerance
Timeline
Housekeeper
Self-employeed
12.2024 - Current
Safety Assistant
Amazon Fulfillment Center
02.2024 - 09.2024
Customer Service Cashier
Kroger
08.2022 - 01.2023
Server
Sonics Drive In
06.2019 - 08.2022
Some College (No Degree) - Nursing Assistant
Delta Technical College