Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makaya Howard

Boynton Beach,FL

Summary

Proven Account Manager with a track record of enhancing client satisfaction at Pool Doctor of the Palm Beaches through exceptional customer service and strong relationship-building. Skilled in account management and teamwork, successfully managed diverse portfolios and resolved escalated issues, ensuring high client retention. Demonstrates effective communication and problem-solving abilities.

Overview

5
5
years of professional experience

Work History

Account Manager

Pool Doctor of the Palm Beaches
West Palm Beach, FL
05.2019 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Education

Accounting

Palm Beach State College
Lake Worth, FL
2022

Boynton Beach Community High School
2019

Skills

Account Management

Customer Service

Teamwork and Collaboration

Client Relations

Timeline

Account Manager

Pool Doctor of the Palm Beaches
05.2019 - Current

Accounting

Palm Beach State College

Boynton Beach Community High School
Makaya Howard