Makaya Moody
Dyersburg,TN
Summary
Dedicated Patient Care Technician with experience at West Tennessee Healthcare, skilled in vital signs monitoring and patient observation. Proven ability to enhance patient comfort and safety through effective communication and teamwork. Recognized for timely interventions and a compassionate approach, ensuring high-quality care and patient satisfaction. CPR certified and committed to excellence in healthcare.
Overview
4
4
years of professional experience
Work History
Patient Care Technician
West Tennessee Healthcare
12.2023 - Current
- Monitored patient vitals and reported changes to nursing staff, ensuring timely interventions.
- Assisted patients with daily living activities, promoting comfort and dignity in care.
- Maintained cleanliness and organization of patient rooms, adhering to infection control protocols.
- Collaborated with healthcare team to develop and implement individualized patient care plans.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
Team Member
Nutrition on the Square
04.2022 - 12.2023
- Operated register to process payments and collect cash payment for order totals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Improved customer satisfaction by quickly helping each person find desired items.
Team Member
Chick-fil-A
06.2021 - 04.2022
- Engaged with customers, providing assistance and promoting a positive experience.
- Participated in training sessions to enhance knowledge of products and services offered.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Collaborated with kitchen staff to coordinate timely food service and maintain menu accuracy.
- Resolved guest complaints promptly, contributing to a positive dining experience and brand loyalty.
Education
High School Diploma -
Dyersburg High School
Dyersburg, TN05-2023
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Patient positioning
- Suicide risk assessment
- 12-lead EKG monitoring
- CPR
- Patient transport
Timeline
Patient Care Technician
West Tennessee Healthcare
12.2023 - Current
Team Member
Nutrition on the Square
04.2022 - 12.2023
Team Member
Chick-fil-A
06.2021 - 04.2022
High School Diploma -
Dyersburg High School