Makayla A. Ruiz
Anaheim,CA
Summary
Motivated and dependable professional with office experience in administrative support, file management, Microsoft office, and customer service. Strong communication, organization, and problem-solving skills with the ability to manage multiple tasks in a fast-paced environment. Quick to learn, adaptable, and committed to providing quality work while supporting team success.
Overview
6
6
years of professional experience
Work History
Associate
In-N-Out Burger
Anaheim, CA
02.2026 - Current
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Communicated effectively with team members to maintain smooth workflow during peak hours.
Lead Swim Instructor
ASI Fullerton
Fullerton, CA
05.2023 - Current
- Seasonal position held from May to August.
- Monitored student progress and adjusted instruction to enhance skill acquisition.
- Streamlined communication between parents, students, and staff by organizing regular progress reports and updates on swimmer achievements.
- Provided support for swimmers with disabilities or special needs, ensuring an inclusive experience that accommodates individual requirements.
- Taught daily swim instruction to students varying in ages and skill levels.
QSR Trainer
Disneyland Park
Anaheim, CA
11.2022 - 01.2026
- Mentored junior trainers, providing guidance on best practices and performance improvement strategies within the training program.
- Coached employees on efficient and safe practices, providing constructive feedback to support their professional growth.
- Developed and implemented training programs for new hires to enhance operational efficiency.
Student Assistant
California State University, Fullerton
Fullerton, CA
01.2021 - 10.2022
- Maintained accurate student records and confidential information using school management software.
- Maximized time efficiency by prioritizing tasks according to urgency and importance for both short-and long-term goals.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated communication between staff, students, and parents to facilitate smooth school operations.
Education
Sociology
California State University, Fullerton
Fullerton, CA12.2027
Skills
- Customer Service-oriented
- File and record management
- Effective communication
- Attention to detail
- Interpersonal skills
- Microsoft office
- Multitasking
- Excellent work ethic
LANGUAGES
English
Spanish
Timeline
Associate
In-N-Out Burger
02.2026 - Current
Lead Swim Instructor
ASI Fullerton
05.2023 - Current
QSR Trainer
Disneyland Park
11.2022 - 01.2026
Student Assistant
California State University, Fullerton
01.2021 - 10.2022
Sociology
California State University, Fullerton