Makayla Boyd
Grundy,VA
Summary
Reliable housekeeping professional with significant experience in residential and commercial cleaning. Skilled in maintaining cleanliness and organization, adhering to hygiene standards, and using environmentally friendly cleaning methods efficiently. Known for enhancing customer satisfaction through consistent delivery of high-quality service. Demonstrated ability to work independently or as part of a team to meet tight deadlines and maintain high levels of cleanliness.
Overview
5
5
years of professional experience
Work History
Housekeeper
Buchanan General Hospital
Grundy, Virginia
10.2023 - 12.2024
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Swept and damp-mopped private stairways and hallways.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Changed bed linens and towels, tidied up rooms.
- Followed safety procedures when handling hazardous materials.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Responded to requests from guests regarding housekeeping needs.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Emptied trash receptacles throughout the property.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Cashier
Walmart
Paintsville, Kentucky
05.2022 - 09.2023
- Trained new team members in cash register operation, stock procedures, and customer services.
- Verified customer age requirement for alcohol or tobacco purchases.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Scanned items and checked pricing on cash register for accuracy.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Welcomed customers, offering assistance to help find store items.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Accepted cash and credit card payments, issued receipts and provided change.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Issued receipts, refunds, credits or change due to customers.
Line Cook
Taco Bell
Grundy, Virginia
02.2023 - 04.2023
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Executed proper techniques when preparing menu item ingredients.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Adhered to sanitation policies at all times when handling food products.
- Replenished food items from inventory and rotated ingredients.
Stocker
Walmart
Grundy, Virginia
05.2020 - 09.2022
- Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Replenished items to maintain stock availability.
- Verified pricing accuracy on shelves against invoices from vendors.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Updated product labels to reflect accurate pricing.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Monitored expiration dates of perishable items to ensure freshness.
- Removed outdated products from shelves in accordance with company policy.
- Lifted materials of varied weights on regular basis.
Education
High School Diploma -
Hurley High School
Hurley06-2019
Skills
- Room preparation
- Cleaning techniques
- Safety procedures
- Customer requests
- Time management
- Waste disposal
- Stock replenishment
- Team cooperation
- Attention to detail
- Organizational skills
- Safe cleaning with chemicals
- Chemical handling
- Mopping and sweeping
- Cleaning bathrooms
- Safety protocols
- Supply restocking
- Teamwork
Timeline
Housekeeper
Buchanan General Hospital
10.2023 - 12.2024
Line Cook
Taco Bell
02.2023 - 04.2023
Cashier
Walmart
05.2022 - 09.2023
Stocker
Walmart
05.2020 - 09.2022
High School Diploma -
Hurley High School