Summary
Overview
Work History
Education
Skills
Timeline
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Makayla Boyd

Norfolk,VA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team, satisfy customer needs and support organizational goals.

Overview

8
8
years of professional experience

Work History

Sterile Processing Technician

LifeNet Health
Virginia Beach, VA
12.2023 - Current
  • Performed decontamination, inspection and precise packaging of medical instruments and equipment to prepare for sterilization.
  • Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials.
  • Filled verbal and written requests for items based on daily or individual requisition.

Receptionist

Tidewater Dental Group
Lexington Park, MD
01.2022 - 11.2023
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Scheduled and confirmed appointments and meetings for management team.

Store Associate

CVS Pharmacy
Solomons, MD
06.2019 - 03.2020
  • Answered telephone to give callers store information and look up order details.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Managed inventory levels, ensuring optimal stock availability.
  • Utilized computer systems for order entry, tracking, invoicing and other related tasks.

Restaurant Hostess

Olive Garden
Columbia, Maryland
10.2017 - 01.2019
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Managed guest expectations by relaying information regarding hours, wait times, and specials.
  • Answered incoming calls with appropriate greeting and provided information about menu items or desired inquires.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.

Education

Some College (No Degree) - Sonography

Howard Community College
Columbia, MD

Skills

  • Time Management
  • Communication
  • Customer Service
  • Microsoft Office
  • Data Entry
  • Conflict Resolution

Timeline

Sterile Processing Technician

LifeNet Health
12.2023 - Current

Receptionist

Tidewater Dental Group
01.2022 - 11.2023

Store Associate

CVS Pharmacy
06.2019 - 03.2020

Restaurant Hostess

Olive Garden
10.2017 - 01.2019

Some College (No Degree) - Sonography

Howard Community College

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Makayla Boyd