Makayla Bridenthal
Chippewa Lake
Overview
9
9
years of professional experience
Work History
Hairstylist
Hair Classics Ltd.
04.2021 - Current
- Provided exceptional customer service to enhance client satisfaction and retention.
- Executed various hair cutting, coloring, and styling techniques to meet client preferences.
- Maintained cleanliness and organization of tools and workstations for efficient operations.
- Assisted in inventory management, ensuring sufficient stock of hair products and supplies.
- Educated clients on product usage and aftercare to maximize hair health and appearance.
- Implemented feedback mechanisms to continuously improve service quality and client experience.
- Processed payments, entering sales in register for prompt customer service.
Secretary
Total Quality Testing
06.2020 - 11.2023
- Organized and maintained filing systems for improved document retrieval.
- Managed office supplies inventory to ensure efficient operations.
- Assisted in scheduling appointments and coordinating meetings effectively.
- Handled incoming calls and directed them to appropriate personnel promptly.
- Maintained confidentiality while managing sensitive information and documents.
- Supported team members with daily tasks to enhance workflow efficiency.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Sales Associate
CosmoProf
07.2016 - 10.2019
- Organized and maintained filing systems for improved document retrieval.
- Managed office supplies inventory to ensure efficient operations.
- Assisted in scheduling appointments and coordinating meetings effectively.
- Handled incoming calls and directed them to appropriate personnel promptly.
- Maintained confidentiality while managing sensitive information and documents.
- Supported team members with daily tasks to enhance workflow efficiency.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Hairstylist
Holiday Hair
03.2019 - 03.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Education
High School Diploma -
Cloverleaf High School
Lodi, OHAssociate Degree -
Raphael’s School of Beauty And Culture
Brunswick, OHTimeline
Hairstylist
Hair Classics Ltd.
04.2021 - Current
Secretary
Total Quality Testing
06.2020 - 11.2023
Hairstylist
Holiday Hair
03.2019 - 03.2020
Sales Associate
CosmoProf
07.2016 - 10.2019
High School Diploma -
Cloverleaf High School
Associate Degree -
Raphael’s School of Beauty And Culture